Roku outage freezes devices and smart TVs on loading page

(Image credit: Roku)

Roku has been hit by a major outage that has left customers stuck on a loading screen or locked in a reboot loop. The snafu began on Wednesday and developed into a "significant" issue.

The disruption is believed to have affected all of the company streaming devices, as well as selected Roku TV sets from TCL, Hisense and others.

Meanwhile, customers took to the internet to vent their anger. "I’ve been a Roku user for over 10 years. No problems until last year. Whatever Roku is doing they need to stop. As for me, I plan to stop using Roku," said Lizz40.

Roku has now confirmed as much: "We believe this service interruption has now been resolved. We apologize for the inconvenience and thank you so much for your patience!"

Tom is a journalist, copywriter and content designer based in the UK. He has written articles for T3, ShortList, The Sun, The Mail on Sunday, The Daily Telegraph, Elle Deco, The Sunday Times, Men's Health, Mr Porter, Oracle and many more (including What Hi-Fi?). His specialities include mobile technology, electric vehicles and video streaming.