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Spotify is down for users around the world – but a fix is on the way

It seems Spotify is having playback issues

Spotify
(Image credit: © Spotify)

Panic on the streets of London... Spotify is down now for many users around the world.

Spotify has confirmed there is a problem, saying: "We’re aware of some issues right now and are checking them out!"

Spotify tweet saying service is down

(Image credit: Future)

The details

Spotify is down for many users around the world

Spotify has confirmed there is an issue – but a fix is being rolled out

At the time of writing, the service still isn't working for everyone

Refresh

Down Detector confirms a spike in users reporting issues with Spotify, and we certainly can confirm it's not working properly for us either.

spotify down detector

(Image credit: Future)

The reports on Down Detector, a website popular for reporting issues, began to appear around 8am ET / 1pm BST, with reports from the US and UK.

Are you seeing issues? Let us know in the comments below.

Spotify users are currently being greeted by the three dots of doom. Loading...

Spotify app loading fail

(Image credit: Future)

Tidal music streaming

(Image credit: Tidal)

We recommend Tidal and Apple Music, both of which offer better sound quality alongside comprehensive music libraries and various other features. And, at the time of writing, they're also actually working...

A Reddit post confirms plenty of people around the world are experiencing issues.

However, some users did report that they could still access and play tracks that they had downloaded for offline playback.

Our friends at TechRadar have confirmed that a fix is on the way.

But... neither the web app or the desktop app is currently working for me.

Now is a great time to own some physical media.

You can read our staff writer, Harry McKerrell, on this very subject, as he considers the pros and cons of streaming vs CD and vinyl.

For now, Spotify search and playback are still not working, which is making this a pretty big outage for such a big company.

We're hearing mixed reports about Spotify access. Some people are reporting be able to use it, others access to some parts of it and some, like everyone at What Hi-Fi?, none of it. Let us know if you're able to use it in the comments on this page, or our social media channels. We'll send you extra good karma if you say the region you're accessing it from and type of device.

Spotify tweet saying the outage continues but it wasn't a security hack

(Image credit: Future)

It's been so long - OK, only a few hours but still – that Spotify has had to issue another update.

A post on X reads, "We are aware of the outage and working to resolve it as soon as possible. The reports of this being a security hack are false."

So, it wasn't a hack but whatever the problem was, we still don't have a working Spotify.

Spotify users are gradually reporting the service coming back online. Subscribers among the What Hi-Fi? team can confirm it is back online for them too. A colleague in the US has similarly reported being able to once again access Spotify. Which means, if you can't access it still, service will hopefully resume shortly. We'll keep manning this live blog until we get official word from Spotify either way.

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