13 posts / 0 new
Last post
admin's picture
Offline
Last seen: 14 hours 20 min ago
Joined: 04/09/2013 - 14:19
Posts: 51595
Lost my freeview channels and retune not resolved

Hi

I'm having some problems with my new LG TV, it isn't picking up half the channels it should be.
I've had a brand new aerial recently installed and that seems to be working fine - I have a second TV in my house and that is picking up channels ok, so can't see any problems there.
The LG TV was working fine yesterday evening, then all of a sudden said 'no signal' on the TV guide and all my channels seem to have been wiped.
I have tried an auto search for the channels, but to no avail. It brings some through but not all. This includes terrestrial channels 1 and 2. I have also tried leaving it off a while, but again not helped.

Pretty please can someone help me - any advice would be much appreciated!

Thanks! Smile

chebby's picture
Offline
Last seen: 7 hours 19 min ago
Joined: 02/06/2008 - 09:40
Posts: 15906
RE: Lost my freeview channels and retune not resolved

Switch off TV. (Completely off, not just standby). Unplug aerial lead. Power up and switch on TV.

Go to yor settings and do scan for channels. (Obviously it won't find anything but let it complete the scan anyway.)

When complete, switch off/power off again.

Re-connect aerial lead.

Power on/switch on again. Repeat scan.

Hopefully it'll be ok.

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

Anonymous
Anonymous's picture
RE: Lost my freeview channels and retune not resolved

Massive thank you - I'll give it a go when I get home tonight! Smile

Anonymous
Anonymous's picture
RE: Lost my freeview channels and retune not resolved

Hi chebby - I'd just like to say a massive THANK YOU!

Your fix worked a treat...happy viewing once more!

chebby's picture
Offline
Last seen: 7 hours 19 min ago
Joined: 02/06/2008 - 09:40
Posts: 15906
RE: Lost my freeview channels and retune not resolved

I'm glad it worked Smile

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

Dasha's picture
Offline
Last seen: 4 months 3 weeks ago
Joined: 24/02/2014 - 19:31
Posts: 4
RE: Lost my freeview channels and retune not resolved

Hi Chebby, I have the same problem, tv suddenly had "no signal", have tried retuning twice, once got me 8 channels, then 20, now back to 8?

Any ideas please?

Thanks

Dasha

 

 

chebby's picture
Offline
Last seen: 7 hours 19 min ago
Joined: 02/06/2008 - 09:40
Posts: 15906
RE: Lost my freeview channels and retune not resolved

Dasha wrote:

Hi Chebby, I have the same problem, tv suddenly had "no signal", have tried retuning twice, once got me 8 channels, then 20, now back to 8?

Any ideas please?

Thanks

Dasha

Have you followed all the steps I gave earlier in the thread exactly? (Not just a re-scan.)

We've all had some bad storms in recent weeks. Is your roof aerial still upright and still pointing the right way?  (Sometimes they don't fall over immediately during a storm but some time afterwards having been weakened. It's worth a look if you haven't already.)

What is your local transmtter?  Is there any scheduled transmitter engineering going on in your area? Check here...

http://www.digitaluk.co.uk/help_and_advice/engineering_works

(13 transmitters have work this week. One might be your area.)

Try entering your postcode on this page too...

http://www.bbc.co.uk/reception/television/

Have any of your neighbours got the same problem? (If so, it's almost certainly a transmitter 'thing' going on.)

 

 

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

SatCure's picture
Offline
Last seen: 5 months 3 days ago
Joined: 03/07/2009 - 21:19
Posts: 12
RE: Lost my freeview channels and retune not resolved

If you still can't fix it, you'll find more advice here:

Link removed by Mods - House Rules Violation

 

spiny norman's picture
Offline
Last seen: 2 months 3 weeks ago
Joined: 14/01/2009 - 12:49
Posts: 958
RE: Lost my freeview channels and retune not resolved

[UNPUBLISHED]

SatCure wrote:
If you still can't fix it, you'll find more advice here:

http://www.satcure.co.uk/tech/freeview_problems.htm

If you still don't understand them, you'll find the site's House Rules here:

whathifi.com House Rules

(Try rules 10-12)

Dasha's picture
Offline
Last seen: 4 months 3 weeks ago
Joined: 24/02/2014 - 19:31
Posts: 4
RE: Lost my freeview channels and retune not resolved

Hi,

Thanks for the quick reply.

Still no joy though. I followed your previous instructions exactly, checked links you sent and there is no work going on, neighbours reception all ok. I get some channels (39) but thats it.

As a complete idiots guide, can you confirm what I am doing is correct then?:

We have communial ariel on the roof that I access through plugging into a socket in the wall.

On the tv Im going to settings - auto-tune - antenna - digital only search, is that all correct? I have option for secam search, should I be using that one?

Many many thanks

 

Dasha's picture
Offline
Last seen: 4 months 3 weeks ago
Joined: 24/02/2014 - 19:31
Posts: 4
RE: lost all channels

 

 

SatCure's picture
Offline
Last seen: 5 months 3 days ago
Joined: 03/07/2009 - 21:19
Posts: 12
RE: Lost my freeview channels and retune not resolved

Well, I provided a link to the answer - an "idiot's guide" but someone decided you didn't need it.

NOTE from MODS - SatCure - please update your signature as per House Rule 10 ( link).

 

Dasha's picture
Offline
Last seen: 4 months 3 weeks ago
Joined: 24/02/2014 - 19:31
Posts: 4
RE: Lost my freeview channels and retune not resolved

they were wrong, whats the point of deleting it?? any chance you can send this idiots guide to markedward@hotmail.com?

Log in or register to post comments