So, you’ve bought a pair of the brilliant Sony WF-1000XM3 headphones, have you? Good for you. We're here to make sure you get the best from your new purchase.
They sound superb. They have a marathon battery life. And they're comfortable enough to wear all day. That's why they won a What Hi-Fi? Award in both 2019 and 2020. One Award is quite an achievement, so two on the trot is nothing short of phenomenal.
Like most wireless earbuds, they're super simple to use – just pair them with your device over Bluetooth and get listening. But if you want to dig a little deeper and really see what they can do, there are plenty of options to play with.
That's where we come in. Whether you're looking to squeeze the best possible performance from the WF-1000XM3, or just want to get started with the basics, we'll show you how. So step this way, aural nirvana awaits.
And if you're happy to wait, the Sony WF-1000XM4 should be here later this year. If the rumours are correct, they'll be just like the XM3, but with improvements all round. We. Can't Wait.
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How to pair the Sony WF-1000XM3
When you open the carry case and take out the Sony earbuds, you'll automatically trigger the WF-1000XM3's pairing mode, which is confirmed by a voice in each earbud. Go into the Bluetooth settings on your smartphone or laptop or desktop computer and you should see the WF-1000XM3 appear as a pairing option. Tap it, and a voice inside the buds will confirm you’re connected and ready to listen to some tunes.
Alternatively, Android smartphone owners with NFC (Near Field Communication) can pop the headphones out of the case and place their phone near the NFC logo on the front of the Sony charging case. Just the contact alone is enough to make them pair.
Now, every time you take the headphones out of their case and put them in your ears you’ll hear a voice confirming the Bluetooth connection (and battery life). You can pair up to eight different devices with the Sonys – just go into the Bluetooth settings on the device you want to listen to and select the WF-1000XM3 if you want to change your music source.
Want to connect to a new device? Just pop the earbuds in your ears and place a finger on each touchpad. After seven seconds a voice should tell you the Bluetooth pairing process has started so you should be able to select them on your device.
How to reset the Sony WF-1000XM3
To do a basic reset, place the earbuds in the case and hold your finger on the left touch sensor for 20 seconds. When the red indicator stops flashing repeat the process on the right earbud.
If you need to return the earbuds to their default factory settings, then the process is just as simple. Open the case, check each earpiece is showing a red LED and hold a finger on each of the touchpads simultaneously. After ten seconds, let go and the headphones should flash red before flashing blue four times. This indicates they’ve been restored to their original settings.
You should now be able to restart the pairing process from scratch.
How to charge the Sony WF-1000XM3
For charging up, the headphones come with a USB-C cable that plugs into the socket on the charging case. But it's not ideal – it’s very short, which can be a pain when your power sockets are close to the floor. Thankfully, any other USB-C cable should work just as well.
How to set up the Sony WF-1000XM3 app
Once you’re connected via Bluetooth, the headphones are ready to go. However, if you want to access all their features and functionality, you’ll need to download the Sony Headphones Connect app – here it is on iOS, and here on Android.
Through the app, you can access the built-in equaliser if you want to tweak their sound, enable Adaptive Sound and Ambient Sound features and even set the headphones up to play music encoded in the Sony 360 Reality Audio format. You can also prioritise connection quality over sound quality should you suffer any Bluetooth dropouts.
How to boost battery life for the Sony WF-1000XM3
The WF-1000XM3 have a very impressive battery life, but it does vary quite a bit depending on what features you're using.
Take Sony’s DSEE HX sound processor, which makes the WF-1000XM3 sound more detailed. The trade off? It reduces battery life to around three hours with it, noise cancelling and Ambient Sound all enabled. But turn DSEE HX processing off (you do so using the Headphones Connect app) and you should get closer to the six hours that Sony claims.
Interestingly, the small print in the Sony manual mentions that if you don't use the headphones for a long time, battery life might shorten, but will then improve after a few extra recharges. Better keep using them, then.
How to check the battery on the Sony WF-1000XM3
Fire up the Headphones Connect app, look in the top right corner and you’ll see the remaining battery life for both left and right earbuds. You can also see how much juice is left in the carry case and whether or not you’ve enough to keep the headphones charging while you’re on the move.
Every time you start using the earbuds, the voice guidance will also tell you the percentage of charge left.
Depending on your smartphone, you might also be able to see a battery indicator on your home screen when the headphones are in use. On an iPhone, the battery icon will indicate 100-70%, 70-50%, 50-20%, and less than 20%. On an Android handset, the battery icon will change to indicate that 100%, 70%, 50% or 20% power is remaining.
How to customise the Sony WF-1000XM3 touch controls
This is done through Sony’s Headphones Connect app. Beneath the ‘Change the touch sensor function’ section, you can see how the left and right touchpads are already set up.
Tap on the cog and you’ll be taken to a menu where you can flick between various functions and assign them to a particular earbud. For example, you could have the left sensor altering the volume, while the right sensor controls playback. If you want to assign one of the sensors to summon either Amazon Alexa or Google Assistant this can be done here too.
How to update the Sony WF-1000XM3
There are two options here. You can update the firmware on the headphones manually or automatically, but either way, you’ll need to go through Sony’s Headphones Connect app.
If you choose to update manually, you’ll be notified an update is available and be prompted to download it in the app before it can be transferred from your device to the earbuds. If you’ve selected automatic updates, any available firmware should download and transfer in the background.
As is the case with most firmware updates, whether it’s for headphones or smartphones, once the Sonys have been updated there’s no going back to a previous version. It can sometimes be worth waiting a few weeks and hitting the web to see if anyone has reported any potential issues before you allow an update. Better to be safe than sorry.
Are the Sony WF-1000XM3 good for running and/or the gym?
One of the biggest potential problems for prospective owners is that despite the secure fit, the Sony WF-1000XM3 are not waterproof. In fact, they don't have an IPX certification.
While this shouldn’t be a problem for general use or the average commute, it does suggest you're better probably best keeping them away from prolonged exposure to water, whether it’s the odd bead of sweat from a bout of burpees or a torrential downpour while you’re out running.
Of course, there’s nothing to stop you trying them out. But if you're regularly working up a sweat, you might want to consider a different pair from our list of the best sports headphones.
Are the Sony WF-1000XM3 worth it?
All these What Hi-Fi? Awards would suggest so. They’re the best-sounding true wireless earbuds we’ve heard to date, beating all rivals at this price, including the Apple AirPods Pro, Sennheiser Momentum True Wireless 2, Bose QuietComfort Earbuds and Samsung Galaxy Buds Plus.
These Sonys started out life over £200 ($200/AU$300) but have slowly dropped in price to the point where you can find some excellent Sony WF-1000XM3 deals out there. And now that you're armed with all the vital tips and tricks you're in the perfect position to make a purchase.
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