Sound first, comfort second: is Grado's rugged design philosophy starting to wearing thin?

Grado SR325 Classic over-ear headphones
(Image credit: What Hi-Fi?)

There’s just something about a pair of Grado headphones.

While they’re an acquired taste for some, the Brooklyn-based brand’s roster of over- and on-ear cans has helped to shape the current headphone landscape, from the wood-clad RS1x to the innovative GW100x wireless open-backs and the perennially outstanding SR325x.

Grado knows headphones, with five-star reviews and What Hi-Fi? Awards becoming par for the course in recent times.

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We’ve generally found the brand's ample roster of rugged cans appealing for a few key reasons. For a start, Grado tends to put sound above all other considerations, and as we're a publication that also places audio performance at the top of the hierarchy of needs, that tends to go down well in our test rooms.

Grado headphones tend to ride that line between analysis and entertainment so effortlessly, digging into the details while bringing out the essential musicality of our favourite tunes. Results inevitably vary, but it’s safe to say that some of the finest wired headphones we’ve heard over the past decade have been born in Brooklyn.

Further, this is a brand with a real sense of identity. Its products tend to look and sound distinctive, and while that can be alienating for those not in tune with this given sonic and aesthetic philosophy, it can be pure heaven to anyone with similarly aligned priorities.

Grado has always felt like a no-nonsense outfit: few frills, no gimmicks, just an unerring focus on (mostly) great sound.

Substance over style?

Open-back headphones: Grado GS3000x

(Image credit: What Hi-Fi?)

That philosophy, however, can be something of a double-edged sword, and as is often the case in life, the thing that offers the greatest appeal can also end up becoming a brand’s most burdensome failing.

Strikingly minimalist as most Grado cans appear, they rarely ride high in the comfort stakes. We’ve tended to temper our reviews of the Grado's headphones with the same caveat about user comfort, especially with regard to its continued use of rather thin, often scratchy foam ear cushions.

Grado’s continued allegiance to its lean, on-ear designs is admirable, and we’re aware that much of that commitment comes from a desire to aid sonic performance, but we wonder if a better balance could ultimately be struck. From the SR325x to the high-end Grado GS3000x, we’ve raised concerns that comfort was often lagging behind performance.

Take the recently reviewed SR325 Classic. They’re lightweight and sturdy in terms of their general fit, but the ear cushions are so lean, unforgiving and scratchy that it will inevitably put some prospective wearers off, especially when you could get the more luxurious and comfortable Beyerdynamic DT 900 Pro X for a lower price.

The new SR325 Classic's headband is also pretty thin on padding, as is Grado's wont, although this has rarely been as much of an issue as the ear cushions.

Grado quite reasonably argues that its ‘F’ cushions aid the SR325 Classics’ “immediate and energetic presentation”, but when the over-ear DT 900 Pro X manage to nail comfort without compromising on sound, all for a lower price, that excuse only goes so far.

These are not cheap headphones – the SR325 Classic cost £349 / $350 at launch, while the supremely comfortable DT 900 Pro X are around £200 / $250 at the moment. We know which pair we’d prefer to wear for hours at a time, and while we accept that the SR325 Classic are an on-ear design rather than over-ear, again, that excuse only goes so far.

We also found that the Classics’ ear cushions came off so easily on our review sample that we could remove them from our test pair with a single finger. It might just have been a bad batch that we received with our test sample, but given our extensive history with Grado, that’s a rather charitable interpretation.

Is our patience wearing thin?

Grado SR325 Classic over-ear headphones

(Image credit: What Hi-Fi?)

The problem for Grado is that, while it may be reasonable to make the defence of being a ‘sound-first’ company, or argue that such ear cushions are conducive to getting that signature Grado experience, those arguments tend to hit rockier ground when a given pair fails to perform on the audio front.

The SR325 Classic might have won our affections had their sound quality lived up to the standards of the SR325x across the board. We found that while the new pair are clearer and more articulate, it has poorer sense of rhythmic drive than the older model. In light of this, a somewhat Spartan approach to comfort is much harder to forgive.

We previously raised concerns that the premium GS3000x's ear cushions “feel a little scratchy” and pointed to the need “to find a classier alternative at this premium price level”, with the five-star cans only getting away with it because they’re some of the best sounding cans Grado has ever made.

When performance fails to meet those lofty standards, however, we’re much less willing to be so forgiving of inescapable drawbacks in other areas.

We’re not expecting Grado to completely throw the baby out with the bathwater. The way its headphones are a huge part of the brand’s hard-edged, industrial identity, while those sonically-minded ear cushions are designed, at least in part, to aid in granting that familiar Grado sound and look.

Like all things in life, balance is key, and we just wonder the extent to which Grado can justify skimping so much on comfort and, in the case of the SR325 Classic, overall quality.

It’s all well and good when you’re really nailing things in terms of audio performance, but when five-star alternatives are able to offer competitive audio and greater comfort for a similar price, it might be time for Grado to concede that would-be buyers are choosing headphones not solely for what they're like to listen to, but how they feel to wear.

MORE:

Read our Grado SR325 Classic review

Closed-back vs open-back headphones: which design is better for you?

Read our guide to the best wired headphones

Harry McKerrell
Senior staff writer

Harry McKerrell is a senior staff writer at What Hi-Fi?. During his time at the publication, he has written countless news stories alongside features, advice and reviews of products ranging from floorstanding speakers and music streamers to over-ear headphones, wireless earbuds and portable DACs. He has covered launches from hi-fi and consumer tech brands, and major industry events including IFA, High End Munich and, of course, the Bristol Hi-Fi Show. When not at work he can be found playing hockey, practising the piano or trying to pet strangers' dogs.

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