Apple AirPods Max review

Apple’s over-ear wireless headphones more than justify their premium price tag... for Apple users Tested at £549 / $549 / AU$899

Space grey Apple AirPods Max on a wooden desk next to plants
(Image: © What Hi-Fi?)

What Hi-Fi? Verdict

Assuming you are a keen Apple user, the AirPods Max are among the very best wireless headphones you can buy. Their authenticity, dynamism and spaciousness are worth the premium billing, with a likeable balance that remains hugely entertaining and engaging to listen to. They may no longer be alone in this premium class (and they're no longer the priciest, either), with newer rivals bringing greater transparency and advanced features. But there’s no denying that they still cost a pretty penny. For dedicated iOS users who want luxurious design, comfort and great sound, it's a no-brainer.

Pros

  • +

    Superb audio and noise-cancelling

  • +

    Cinematic spatial audio

  • +

    Exceptional build quality

  • +

    USB-C lossless audio

Cons

  • -

    Near-pointless case

  • -

    3.5mm audio cable not included

  • -

    Practically Apple-only

  • -

    Newer rivals offer clearer, more precise sound

Why you can trust What Hi-Fi? Our expert team reviews products in dedicated test rooms, to help you make the best choice for your budget. Find out more about how we test.

No one was surprised by the announcement of the AirPods Max back in December 2020. Apple’s first on-ear headphones were one of the tech world’s worst-kept secrets for most of that year.

What was surprising was their price: £549 / $549 / AU$899 made them vastly more expensive than the great majority of premium (if we can even still call them that) wireless noise-cancelling headphones from Sony, Bose and Sennheiser around at that time.

Did they justify such a comparatively huge outlay? The short answer is that yes, they did. Having proved so much better than the 'less premium' competition, arguably they crossed the line from wireless audio into wireless hi-fi.

Now that similarly ambitious rivals from Bose, Bowers & Wilkins, Dali, Sonos and other established hi-fi brands have arrived on the scene, however, do the AirPods Max still sit at the top of the pile?

Price

  • Launched at an unprecedented price for wireless headphones
  • Now often discounted during sales events

The AirPods Max arrived as the most expensive pair of wireless headphones we had had the pleasure of wearing on our heads at that time. The original Lightning connector-equipped model cost £549 / $549 / AU$899 – good third more than the flagship pairs from Sony, Bose, and Sennheiser of the time.

But it's almost as if their release gave the green light for other headphone brands to enter this previously forbidden fray. The Mark Levinson No.5909, Focal Bathys and Bowers & Wilkins Px8 all launched in the aftermath of the AirPods Max's release with even higher price tags – and justified them as well, for that matter.

In September 2024, Apple updated the AirPods Max – but only lightly. The current AirPods Max now sport a USB-C port and come with a USB-C charging cable (which can also transmit lossless audio), and are available in five new colourways.

Other than that, nothing else has changed about the design or performance. The price has dropped in the UK to £499, but remains the same in the USA and Australia.

More recently, rivals in the form of the Sony WH-1000XM6, Dali IO-8, B&W Px7 S3 and Bose QuietComfort Ultra Headphones have all demanded a slice of that uber-premium pie – and most have succeeded.

While most of those newcomers are also excellent, the AirPods Max are still recommendable for dedicated Apple users.

Build & comfort

Apple AirPods Max earpads

(Image credit: What Hi-Fi?)
  • Exceptionally well made; they look their price
  • 'Digital Crown' dial is an intuitive joy
  • Poorly designed carry case

While the styling may not be to everyone’s tastes, there is absolutely no denying the quality of the materials and build of the Apple AirPods Max. Hand someone a pair of them together with a pair of Sony WH-1000XM6 headphones and they will have no trouble believing there’s a significant price difference between them.

The Sonys and Boses look and feel almost cheap compared with the Apples, which boast pristinely machined, single-piece anodised aluminium ear cups connected by a stainless-steel headband.

Between the rather large cups and your head are memory foam cushions that easily surround even the largest ears, creating a seal that’s both gentle and surprisingly effective at physically blocking out sound.

The premium materials make the AirPods Max significantly heavier than many alternative wireless headphones you might consider. At 385g, they weigh 131g more than the Sony XM6, for example, while the B&W Px7 S3 (which some on the team find more stylish and luxurious than the Max) are lighter at 300g.

Many of these rivals also fold up neatly for portable use (which the Max cannot), and the Max's oversized earcups can drag a little in comparison. But, such is the effectiveness of the Apple headphones' weight-distributing design, they really don’t feel heavy on the head and there are no pronounced pressure points.

We've been living with the AirPods Max for five years now and regularly embark on long, uninterrupted listening sessions, and we never feel any discomfort or fatigue.

Apple AirPods Max

(Image credit: What Hi-Fi?)

Apple has resisted the urge to integrate touch controls into the design of the AirPods Max, but has also, thankfully, not gone entirely hands-free. Instead, on the top of the right-hand cup are two physical controls: a simple button for switching between noise-cancelling modes, and a dial inspired by the digital crown of the Apple Watch.

The latter is a particularly neat and intuitive solution, although it can sometimes be easy to knock when adjusting the headphones, and its low resistance means you can accidentally adjust the volume by rather large degrees.

That said, when using the crown intentionally, it’s a tactile joy. Twist it to increase or decrease volume, click to play/pause, double-click to skip forwards and triple-click to skip back. Holding the crown down invokes Siri, although by default the AirPods Max are also always listening for the ‘Hey Siri’ command.

Apple AirPods Max tech specs

Apple AirPods Max

(Image credit: Apple)

Type Wireless noise-cancelling over-ears

Bluetooth 5.0

Codec support AAC, SBC

ANC Yes

Battery life 20 hours

Weight 385g

Finishes x 5 (Current USB-C model: blue, purple, midnight, starlight, orange. Old Lightning model: space grey, pink, green, silver, sky blue)

Another unique feature of the Apple AirPods Max is their case, which has been rather humorously compared to a bra or a gun holster. Not only does it look daft, it doesn’t perform even the most basic function of a typical case, which is protecting the product contained within from knocks, scratches and dirt. This case doesn’t cover the headband or the tops or bottoms of the cups, so is only vaguely more protective than simply shoving them naked into your bag.

The case is still useful, in that it prompts the AirPods Max to enter an ultra-low-power mode that will apparently preserve the charge for months, but anyone intending to take them out of the house even occasionally will want to seriously consider investing in a third-party case that will protect the headphones as well as support their sleep mode. That this is necessary is ridiculous, particularly given the price of the headphones.

In the box, you get the required charging cable – Lightning with the original model or USB‑C with the current version.

Features

  • Superb iOS integration
  • Below-par battery life
  • 3.5mm audio cable costs extra

Unsurprisingly, you do need an iPhone or iPad in order to get the most out of the AirPods Max. They will work with non-Apple products using standard Bluetooth 5.0, but you’ll miss out on many of their unique features.

In use with an iPhone or MacBook, the AirPods Max remains a joy to use. The integration with iOS is seamless, with the device connecting to the headphones instinctively. Switching between two devices – when signed into the same Apple ID account – is also intelligently and smoothly done.

In terms of overall battery life, Apple quotes around 20 hours of use from a full charge. That’s significantly less than you get from the Sony XM6, Dali iO-8, B&W Px7 S3 and Px8 (all offering 30 hours) and especially the Sennheiser Momentum Wireless 4, which offer 60 hours.

We do wish Apple had updated the battery figures with the current model, but we find it hard to imagine many people discovering it to be not long enough – particularly as our testing suggests it’s a fairly conservative figure. Handily, a five-minute charge gets you an hour and a half of listening with noise-cancelling switched on.

You can listen to the AirPods Max in wired mode, but there is a difference between the two models. With the older model, the only way to do so is with the £39 / $35 / AU$55 Lightning-to-3.5mm cable, which doesn't come bundled in the box.

Since the 2020 model, however, all iPhones (and smart devices in general) have moved to using the USB-C port, which means you can use the current AirPods Max's bundled USB-C charging cable to plug into your iPhone or MacBook's USB-C port, and enjoy lossless wired audio, too.

The USB-C model supports 24-bit/48kHz lossless audio transmission from your compatible source device, which is a big step above the AirPods Max's standard Bluetooth AAC codec quality.

If you want to use the current AirPods Max in wired mode with other audio devices or in-flight entertainment systems, then you'll still have to pay extra for the USB-C-to-3.5mm audio cable.

A word of warning, however: AirPods Max won’t work in passive mode: if the battery’s dead, the headphones are useless.

ANC quality

Apple AirPods Max in case

(Image credit: What Hi-Fi?)
  • Natural, effective noise cancelling
  • Very good Transparency mode

On the technology front, Apple has installed one of its H1 chips in each of the ear cups. Between them, these processors analyse information coming in from eight microphones dotted around and inside the headphones (there’s also a ninth microphone for picking up your voice, which comes through very clearly on calls) to not only perform active noise cancellation but also tailor the sound in real-time to the fit and seal around your ears.

It’s this active processing that’s unique: if any non-Apple headphones are making 200 adjustments per second, as the AirPods Pro Max are, the manufacturer responsible remains peculiarly quiet about it.

In terms of acoustic engineering, Apple has developed its own 40mm driver, which features a dual neodymium ring magnet motor. Apple claims that this design allows the AirPods Max to maintain total harmonic distortion of less than one per cent across the entire audible range.

First things first, the quality of the noise-cancelling is excellent and despite newer models entering the arena, the AirPods Max still do a great job of dimming down noise around you so you can focus on the music. Ultimately, the newer Sony WH-1000XM6 is better at blocking constant, consistent noise, especially mid- and low-frequency noises such as rumbling engine sounds.

The AirPods Max still let very little through here and are at times touch better at combating chit-chat – something that’s much harder to do.

In short, the Apples do a very good job of limiting how much external noise makes it through to your ears. That said, the Bose QuietComfort Ultra Headphones edge ahead of both pairs on the sound-blocking front, although not everyone is a fan of their vacuum-like effect and you may prefer Apple's subtler, more natural effect.

Apple AirPods Max with iPhone 12

(Image credit: What Hi-Fi?)

If you want to be more aware of what’s going on around you, there’s also a Transparency mode, which actively processes external noise and pumps it through to your ears.

There’s a slightly synthetic quality to some of this noise and we’re not sure how much use a Transparency mode is to a pair of headphones such as this (it’s typically more useful with in-ears that might be used while exercising outside), but it works well should you ever find you need it.

It’s worth pointing out, though, that the AirPods Max sound their best with both the noise-cancelling and Transparency modes switched off. There’s not a lot in it, but there’s definitely a slight flattening of dynamics and softening of punch, and the treble becomes a little more pronounced when noise-cancelling is switched on.

It’s not enough that you should avoid using the noise-cancelling, but when you’re able to (which, thanks to the effective physical noise-isolation, should be fairly often) you should switch it off to hear the AirPods Max at their very best.

Sound

  • Musical, detailed and spacious sound justifies their lofty price
  • Hugely appealing spatial audio presentation with movies

Kicking off with SBTRKT’s debut album, we’re instantly thrilled by the AirPods Max's super-crisp and spacious delivery.

There is clarity, detail and a degree of energy that is immediately likeable, and they sound engaging and authentic. Light on their feet, rhythmically nimble and exciting, they feel like a significant step up in terms of sonic sophistication, as well as build quality, from most headphones that came before them.

Trials Of The Past positively crackles with energy and the Apples add an extra layer of sizzle and attack that’s impossible to ignore.

Switch to the Tidal Master recording of The Road (by Nick Cave and Warren Ellis) from the film of the same name, and the delivery is stunning. The AirPods Max nail the beautiful inconsistencies in the timing and pressure of the piano notes that come from the live nature of the recording.

They’re both organic and precise, with lovely, subtle degradation to the tail of each note, but a definite, precise end when the vibration of the strings is stopped. All of the notes are full and solid, lending a physicality to the recording that is missed by lesser headphones, plus a texture that makes everything that bit more moving.

Apple AirPods Max digital crown

(Image credit: What Hi-Fi?)

The AirPods Max are crisp, precise and spacious. The sound is a little more engaging on account of that precision, and more atmospheric thanks to the added openness and the space given to each instrument. It’s a more transportative experience: it feels as if you’re sitting in the room as the musicians play around you.

Provide them with a sterner organisational challenge, such as Carl Orff’s Carmina Burana, and the AirPods Max come up trumps once again. That spaciousness plays a big part once more, creating a soundstage that combines substance and airiness, and their dynamic ability ensures that the low-level, threatening chanting is thrillingly juxtaposed with the huge crescendo.

The AirPods Max are revealing enough to expose poor recordings, particularly in the high frequencies, but here the treble is superb, with the triangle at the end twinkling brilliantly. The whole presentation is organised so precisely that even at its busiest, the track is easy to make sense of. The AirPods Max never become confused and the presentation never becomes muddled.

Up the angry ante with Kenai by 36 Crazyfists and the AirPods Max thrill once more with the pace and attack of the delivery. They’re so driven and in your face, but in exactly the way the track demands.

It's worth noting that our original review found the AirPods Max better than the Sony WH-1000XM5 in every aspect of sound. However, the newer XM6, B&W Px7 S3 and Dali iO-8 models have all caught up now. These are all that bit clearer, digging out even more detail and regaling us with more rhythmic precision than the now-ageing AirPods Max.

However, the Max still have a wonderfully listenable balance. They're not as analytical as newer models, but their enthusiasm and musical cohesion all balance together neatly in a way that still impresses.

We should also note that when testing the new USB-C AirPods Max with the original 2020 version, we didn't find any significant changes in character or performance.

Apple AirPods Max app

(Image credit: What Hi-Fi?)

Switch from music to movies and the AirPods Max have a trick up their sleeve in the form of spatial audio, which provides a virtual surround sound experience from 5.1, 7.1 and even Dolby Atmos content. Not only that, but built-in head tracking means that the sound is always relative to the screen, even when you move your head or the iPhone or iPad on which you’re watching.

All told, the effect is superb. The whole presentation is very open, spacious and convincing, and the tracking is amazingly smooth and accurate as you move your head.

The opening of Gravity is recreated brilliantly by the AirPods Max. The placement of the various voices coming through the radio is brilliantly precise and convincing, there’s excellent weight to the dull thumps against the satellite and the heavy bass notes of the soundtrack, superb all-around clarity, and excellent dynamics as the peaceful scene turns threatening and then catastrophic.

It’s easy to forget that you’re listening using headphones, such is the spaciousness of the delivery. It’s terrifically cinematic.

To many potential buyers, perhaps the movie performance is a fairly low priority; but to some it could be a big deal – particularly frequent flyers who want to turn their long-haul flights into virtual trips to the cinema.

And, of course, this is something you don’t get from rival models, as you need that collaboration between the source and the headphones. Simply put, combining an iPad with a pair of AirPods Max headphones gets you the most convincing portable cinema experience that we can think of.

Verdict

Apple AirPods Max headband

(Image credit: What Hi-Fi?)

The AirPods Max may no longer be the very best in its class, but they remain an attractive proposition for dedicated iOS users.

You do need an iPhone or iPad to get the best out of these headphones, but their luxurious design and seamless integration with fellow Apple products remain unparalleled.

If you are after greater portability, longer battery life and greater transparency in sound, the new rivals from Sony, B&W and Dali are waiting in the wings. Ultimately, we can’t imagine anyone not already fairly well ensconced in the Apple ecosystem would consider buying a pair. For Apple users, however, the AirPods Max remain a premium treat.

Review published: December 2020. Review updated: November 2024.

Tester's notes

Part of the testing process is evaluating the Apple AirPods Max in a number of key areas and comparing them to key rivals around the same price point. This allows us to build up a picture for the reader of where they sit in their specific category. Our findings (ratings out of five) are listed below.

Swipe to scroll horizontally
Header Cell - Column 0

Tester's notes

Rating

Value

Overall performance and build justifies their price – especially when it's discounted

5/5

Design

Luxury build throughout, the only disappointment being the case

5/5

Comfort

We never feel any discomfort or fatigue thanks to generous memory foam earpads and headband cushioning

5/5

Codec support

Only AAC and SBC; no aptX or other higher-quality codec support

2/5

Features

Attractive Apple-only features, such as 'Find My' and spatial audio with head tracking

4/5

Sound quality

Superb all-around clarity, benchmark insight and excellent dynamics and musical organisation

5/5

Noise cancelling

Excellent, not far off best-in-class

5/5

Call quality

Voices come through very clearly on calls

5/5

Battery life

20 hours is only okay; beaten by several price-matching (and cheaper) rivals

3/5

Also consider

Bose QuietComfort Ultra Headphones

Bose QuietComfort Ultra Headphones
While Bose's take on Apple's spatial audio ('Immersive Audio') is more hit-and-miss, it combines class-leading noise-cancelling with a competitively sophisticated sound, a solid and more discreet aesthetic, and a slightly better (24-hour) battery life. Great AirPods Max alternatives, particularly for Android users.

Bowers & Wilkins Px8

Bowers & Wilkins Px8
No spatial audio, but superior sound quality that is clearer and more precise than the AirPods Max's delivery. Other bonuses are aptX Adaptive Bluetooth codec support, a 30-hour battery life and an all-USB-C wired listening option.

MORE:

Apple AirPods Max vs AirPods Max 2024: what are the differences?

Apple AirPods Max tips: how to pair, reset, charge and more

Check out our round-up of the best noise-cancelling headphones and best wireless headphones

Sony WH-1000XM5 vs Apple AirPods Max: which are better?

"We wanted to give everybody an AirPods Max in their pocket" – we spoke to Apple about the acoustic design of the five-star AirPods Pro 2

What Hi-Fi?

What Hi-Fi?, founded in 1976, is the world's leading independent guide to buying and owning hi-fi and home entertainment products. Our comprehensive tests help you buy the very best for your money, with our advice sections giving you step-by-step information on how to get even more from your music and movies. Everything is tested by our dedicated team of in-house reviewers in our custom-built test rooms in London, Reading and Bath. Our coveted five-star rating and Awards are recognised all over the world as the ultimate seal of approval, so you can buy with absolute confidence.

Read more about how we test

  • abacus
    Superb audio and noise-cancelling: Good but nowhere near the best sound, however noise cancelling is comparable to others.

    Cinematic spatial audio: They have done a great job of that. (Providing you only have Apple products)

    Exceptional build quality: No better than similar priced headsets.

    Near-pointless case: I am not sure it even classifies as a case.

    Audio cable not included: It’s an Apple product so nothing new there.

    Practically Apple-only: What else is new?

    Value: 3 stars at best would need to be half the price to get 5 stars.

    Bill
    Reply
  • super
    They look like something you would buy for your 12 year old daughter.:)
    Reply
  • Sliced Bread
    Best headphones I’ve owned.
    Reply
  • Sliced Bread
    My two cent here:
    https://forums.whathifi.com/threads/a-bit-of-time-with-the-airpods-max-a-bit-long-sorry.118565/
    Reply
  • Darwinia
    abacus said:
    Superb audio and noise-cancelling: Good but nowhere near the best sound, however noise cancelling is comparable to others.

    Cinematic spatial audio: They have done a great job of that. (Providing you only have Apple products)

    Exceptional build quality: No better than similar priced headsets.

    Near-pointless case: I am not sure it even classifies as a case.

    Audio cable not included: It’s an Apple product so nothing new there.

    Practically Apple-only: What else is new?

    Value: 3 stars at best would need to be half the price to get 5 stars.

    Bill
    You need to reread the review. Also it’s laughable that you claim build quality is no better than others in the price range. Plus you have never heard them which is obvious.
    Reply
  • Richard_Neubauten
    "the treble is superb, with the triangle at the end twinkling brilliantly "

    Is it only an opinion from reviewer or based on measurements ?

    Rtings review:
    "The Apple AirPods Max's treble accuracy is sub-par. It's underemphasized throughout most of the range, resulting in veiled vocals and lead instruments. Sibilants like S and T sounds are slightly dulled.
    Std. Err. 5.65 dB
    Mid-Treble -0.47 dB
    Low-Treble -5.16 dB
    High-Treble -2.95 dB"

    (Bass and mid are very good, by the way.)
    Reply
  • none.mail.1000
    dear What Hi-Fi,

    what about talking about facts: technical specifications: codec, frequency range... and this kind of things most of us we do care.

    thank you.
    Reply
  • GSV Ethics Gradient
    Now if you aren't a robot, that's a good impersonation...!
    Reply
  • none.mail.1000
    hahaha No, I'm not.

    On the other hand, I never saw a 12th Monkey typing on internet... ;)
    Reply
  • GSV Ethics Gradient
    Good to hear, on both counts!
    Reply