Have your say & ask the experts!

Yamaha Recivers if you use Plex!!!

4 replies [Last post]
AppleMad
AppleMad's picture
Offline
Joined: 30 Aug 2011
Posts: 3

Hi all, Don't buy any Yamaha Recivers if you use Plex media server with Apple hardware...

DON'T buy from    SOUND & VISION!!!

in Bolton..

before asking about there returns policy!

I asked for a refund the next day after purchase and was told NO!

bigboss
bigboss's picture
Offline
Joined: 25 Mar 2009
Posts: 9398
RE: Yamaha Recivers if you use Plex!!!

What exactly is the problem? There's no point in naming & shaming a retailer. Sound & Vision is perfectly within its legal rights to refuse a return when there's nothing wrong with the receiver itself.

 

According to Sale of Goods ActIf there is nothing wrong with the item, you don’t have the legal right to return it.

 

If you describe your problem, maybe some members can help you out. In what way is Plex media not compatible with Yamaha receiver? What's the receiver's model number?

__________________

My Home Cinema  Pioneer KRP 500A, Yamaha RX-V1900, MA Radius R225HD LCR, R90HD rears, AW12 sub, Panasonic BD60, PS3, Boxee Box, Sky HD, Boxee Box, Logitech Harmony One, Logitech PS3 Adapter, Sonos ZP90

Bedroom Samsung UE32C6510, PS3 slim white, Apple TV, Sonos S5, Sonos ZP90, Audioengine 2, Oppo OPDV971H

Miscellaneous: Synology DS212J + 2 X WD Red 2TB drives, WD 1TB NAS, Sonos ZoneBridge, BT HH3 as modem & AirPort Extreme router

Andrew Everard
Andrew Everard's picture
Offline
Joined: 30 May 2007
Posts: 29042
RE: Yamaha Recivers if you use Plex!!!

You've now posted exactly the same thing at least ten times. Can you please either explain yourself or stop doing so.

__________________

Consulting Editor, What Hi-Fi? Sound and Vision/whathifi.com  Audio Editor, Gramophone

AppleMad
AppleMad's picture
Offline
Joined: 30 Aug 2011
Posts: 3
RE: Yamaha Recivers if you use Plex!!!

You are right! The shop is not obligated to give a refund...

But I did explain what I wanted the amp for (To have it connected to a mac running plex media server) but the remote that came with the amp conflicted with plex,

I changed the IR id on the amp which still conflicted but with a different commad,

I rang the shop and was told to use the app on the iphone instead, or have a store credit, but we only sell Yamaha/Onkyo they also  said they would contact Yamaha support, which I also did and the advice was to use the scene button to cahnge inputs...

Yamaha, rx-v771

 

 

AppleMad
AppleMad's picture
Offline
Joined: 30 Aug 2011
Posts: 3
RE: Yamaha Recivers if you use Plex!!!

As I said make sure you understand the shops return policy before purchase,

As other shops offer a no quibble refund if you have any problems within 14 days...

There is also ''the not fit for purpose'' if you have told them want its for and it does not work...