Contact Us

Got a question? Head over to our Forums - they're rammed with experts waiting with the answers.

Alternatively you may want to email us on one of the below:

 

Editorial

To submit questions for publication in the magazine's Sound Advice pages: soundadvice@whathifi.com

If you have a comment or suggestion about the website or magazine: whathifi@haymarket.com

Or you can write to us at:

Teddington Studios,

Broom Road,

Teddington,

Middlesex,

TW11 9BE

Please note that we are unable to give personal replies to all individual queries.

 Subscriptions

For subscriptions queries or to order back issues of the magazine:

whathifi@servicehelpline.co.uk or call 08456 777 813

Publishing

For any publishing opportunities: ollie.stretton@haymarket.com

Advertising and Sales

To advertise or for further information, feel free to contact one of the whathifi.com sales team:

Chris Daniels – Advertising Director

020 8267 5847

Chris.daniels@haymarket.com

Chloe McDowell – Commercial Brand Manager

020 8267 5065

Chloe.mcdowell@haymarket.com

Chris Moore – Display Sales Executive

020 8267 5117

Chris.moore@haymarket.com

Matt Larkin – Retailer Sales Executive

020 8267 5109

Matt.larkin@haymarket.com 

Standard Ad Units

Creatives can be hosted by Haymarket Publishing or by one of the following third parties:Atlas, Bluestreak, Doubleclick, Eyeblaster, Mediaplex, Real Media, Tango zebra

• Third party tags should be generated as Javascript only. Iframe tags are not accepted

• Animation length should not exceed 15 seconds

• Animation may loop indefinitely

• Tweening is not recommended

Turnaround time: 48 hours

Flash Ad Units

Third party tags should be generated as Javascript only. Iframe tags are not accepted

•  If a Flash creative is to be hosted by Haymarket Publishing, please set up the click-through as described in the Haymarket click-through configuration in Flash instructions, available for Flash MX and Flash MX 2004

• Flash creatives should be published as Flash version 7 SWF with a backup GiF or JPG image

• Maximum frame rate of 25 fps

• Animation length should not exceed 15 seconds

• Animation may loop indefinitely

• Audio is permitted, but must be initiated by user click

• Audio should not exceed 15 seconds

• Clearly visible mute button if audio is used• Video is permitted, but must be initiated by user click

• Video should not exceed 15 seconds

• Clearly visible start / stop video controls

Turnaround time: 48 hours 

Expandable Ad Units

Creatives can be hosted by one of the following third parties:Atlas, Doubleclick, Eyeblaster, Mediaplex, Tangozebra

• Third party tags should be generated as Javascript only. Iframe tags are not accepted

• Flash creatives should be published as Flash version 7 SWF with a backup GiF or JPG image

• Maximum frame rate of 25 fps

• Automatic expansion is not permitted.468x60 and 120x600 - expansion to occur on mouseover and retract on mouseout. If this is not possible a prominent close button is required which should be placed on the edge of original(non-expanded) unit. MPU - expansion may only occur on mouseclick. Check with your Sales contact for permitted direction of expansion (dependant on page position)

• Audio is permitted, but must be initiated by user click

• Audio should not exceed 15 seconds

• Clearly visible mute button if audio is used

• Video is permitted, but must be initiated by user click

• Video should not exceed 15 seconds

• Clearly visible start / stop video controls

Turnaround time: 48 hours

Rich Media Ad Units

Creatives can be hosted by Haymarket Publishing or by one of the following third parties:Atlas, Eyeblaster, Mediaplex, Tangozebra

• Third party tags should be generated as Javascript only. Iframe tags are not accepted

• If a Flash creative is to be hosted by Haymarket Publishing, please set up the click-through as described in the Haymarket click-through configuration in Flash instructions, available for Flash MX and Flash MX 2004

• All Flash creatives must be published as Flash version 7 SWF with a backup GiF or JPG image

• Maximum frame rate of 25 fps

• Rich media units should auto-close after 15 seconds

• Prominent close button required on 3rd party served Floating ads

• Close button must be a fixed placement at the location of the first completely visible frame

• Audio is permitted, but must be initiated by user click

• Audio should not exceed 15 seconds

• Clearly visible mute button if audio is used

• Video is permitted, but must be initiated by user click

• Video should not exceed 15 seconds

• Clearly visible start / stop video controls

Turnaround time: 72 hours

• All creatives are subject to final approval by Haymarket Media Group

• Haymarket Media Group reserves the right to preserve the user experience of its sites, and reserves the right to remove any advertisement which is deemed annoying and/or harmful to our users at any time