Hi, I purchased a pair of SoundMagic E10's direct from Amazon UK back in July. I went to use them a couple of days ago to find that the speaker has come away from the rest of the housing. I checked them last night and the second earphone has developed the same problem, they've effectively split in two. It appear as though the adhesive used to hold the speaker in place has perished.
What I need to know is if anyone here knows the returns procedures for SoundMagic products in the UK. I no longer have the original packaging. I've just contacted Amazon to get their input, though I understand that they're not liable for defective goods after 30 days.