Sonos music library behaving oddly...now fixed
Hi,
I was wondering if any Sonos users out there had any thoughts on this issue.
I was using Sonos when i realised that I couldn't see an artist I was expecting in my music library, then upon further inspection i realised that some others were missing, and also that the ordering seemed a little jumbled wth artists from one letter of the alphabet spilling over into the section for the next/previous letter. This was on the Mac controller, so I checked my iPhone and if anything it looked even more jumbled on there, with things being downright out of order.
I tried quitting/re-starting which didn't make any difference, and I am currently re-indexing the library, which so far seems to have run much longer than normal (about 25 mins and counting). Also, I've got my indexing scheduled for 04:30 daily, so if it was a problem with the index I'm not sure what could have happened between 04:30 and 10:00 when I first noticed this issue.
Sonos is pointing at my iTunes library stored on my NAS - I've verified that everything looks fine with that, and also that Sonos is pointed to the right place. Everything looks fine in iTunes too, so t really doesn't look like there's a problem at the NAS end. Also playing back something that which is present in Sonos works fine.
It's very peculiar - any thoughts?
Thanks
Dan
Hi Scene - thanks for the reply. I'm using the latest Sonos and the latest iTunes software. I have used a combination of the a script downloaded from the Sonos support site to embed artwork in bulk, and individually pasting the artwork in to the artwork box in iTunes - the library has been working fine like this for years and I haven't added any new albums or done anything with the metadata since log before this issue started.
Indexing is still running 
OK - managed to fix it - I had to reset the controller on both Mac and iPhone (after checking, iPad, CR100 and CR200 didn't seem to be affected).
Next time i'll try a controller reset first, but I didn't think that would do anything that a quit/restart couldn't!
Are you using iTunes 11.0, or 11.0.1?
Also, are you using iTunes Match - if make sure it is unticked...
And, it might be worth while making sure that you're not in iTunes if re-indexing.
Thanks Scene. As above I've resolved it now.
Thanks Scene. As above I've resolved it now.
OK - glad to hear.
Strange - swear your post wasn't visible when I posted mine...
- Login to post comments





Have you updated your iTunes software recently - if so, check you're using the latest Sonos software.
And, just a thought - have you embedded artwork in your music using any third-party software?
Hi Fi: Arcam A85, DV88 (CD only), Project Debut II, Sonos ZP90, AE Compact-1. AV: Arcam AVR250, DV79, Sony BDP-S760, Monitor Audio Silver 8i, RS-LCR, RXFX, Sonos ZP90, Pioneer KRP500A. 2nd AV: Pioneer SX-SWR2, Dell Zino HD, KEF KHT2005.2 eggs, Sonos ZP90. Cables: That Cable HDMI, Chord Crimsons, CAT6 backbone Sonos S5s in the bedrooms