Play.com warns customers of security breach

By Joe Cox
published

Customers' names and email addresses may have been stolen as marketing firm is hacked

Play.com warns customers of security breach

The online retailer Play.com is warning its customers that their details may have been stolen in a security breach at a marketing firm used by the company.

In an email sent out to customers, Play.com warns names and email addresses "may have been compromised" but that credit card details remain safe.

The email stresses that "this issue has occurred outside of Play.com and no other personal customer information has been involved".

Play.com reminds punters that the company will never ask for passwords, bank accounts or email addressses, and warns users not to respond to any communications asking for such information.

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Joe Cox
Joe Cox
Content Director

Joe is the Content Director for What Hi-Fi? and Future’s Product Testing, having previously been the Global Editor-in-Chief of What Hi-Fi?. He has worked on What Hi-Fi? across the print magazine and website for almost 20 years, writing news, reviews and features on everything from turntables to TVs, headphones to hi-fi separates. He has covered product launch events across the world, from Apple to Technics, Sony and Samsung; reported from CES, the Bristol Show, and Munich High End for many years; and written for sites such as the BBC, Stuff, and the Guardian. In his spare time, he enjoys expanding his vinyl collection and cycling (not at the same time).