Play.com warns customers of security breach

By published

Customers' names and email addresses may have been stolen as marketing firm is hacked

Play.com warns customers of security breach

The online retailer Play.com is warning its customers that their details may have been stolen in a security breach at a marketing firm used by the company.

In an email sent out to customers, Play.com warns names and email addresses "may have been compromised" but that credit card details remain safe.

The email stresses that "this issue has occurred outside of Play.com and no other personal customer information has been involved".

Play.com reminds punters that the company will never ask for passwords, bank accounts or email addressses, and warns users not to respond to any communications asking for such information.

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Joe Cox
Joe Cox

Joe is Content Director for Specialist Tech at Future and was previously the Global Editor-in-Chief of What Hi-Fi?. He has worked on What Hi-Fi? across print and online for more than 15 years, writing news, reviews and features. He has covered product launch events across the world, from Apple to Technics, Sony and Samsung, reported from CES, the Bristol Show and Munich High End for many years, and provided comment for sites such as the BBC and the Guardian. In his spare time he enjoys playing records and cycling (not at the same time).