Netflix blocks its service on certain Android phones

Rooting an Android phone is a way of getting complete control over it - giving you the permissions, within the OS, to do anything to any file anywhere in the system. While there are pros and cons to hacking your phone, Netflix has added another downside, as users that have rooted their devices begin to see the Netflix app being shown as "incompatible".

Netflix has now confirmed this is intentional, saying the app now fully relies on the Widevine DRM provided by Google and, therefore, any device that is not Google-certified or has been altered will no longer have access to Netflix.

MORE: Facebook takes aim at Netflix with original TV shows

Google's Widevine technology is software to manage digital rights, in an attempt to stop audio and video being used and shared without permission. The Netflix listing on the Google Play store says its recent update means that "version 5.0 only works with devices that are certified by Google and meet all Android requirements."

However, research suggests more than 25 per cent of Android users root their mobile phones. This could mean (potentially) tens of millions of Android users could be negatively affected by Netflix’s update.

While the app is still at a strong 4.4/5 rating, many of the comments a new visitor sees when going to the page are critical of Netflix's decision, calling it a "walled garden" and a "consumer-hostile" move. Whether this will result in fewer subscriptions, or a change in Netflix's decision, remains to be seen.

MORE: Netflix to add HDR support for mobile viewing soon

What Hi-Fi?

What Hi-Fi?, founded in 1976, is the world's leading independent guide to buying and owning hi-fi and home entertainment products. Our comprehensive tests help you buy the very best for your money, with our advice sections giving you step-by-step information on how to get even more from your music and movies. Everything is tested by our dedicated team of in-house reviewers in our custom-built test rooms in London, Reading and Bath. Our coveted five-star rating and Awards are recognised all over the world as the ultimate seal of approval, so you can buy with absolute confidence.


Read more about how we test