Music body BPI and the Entertainment Retailers Association (ERA) commissioned the survey which was conducted by AudienceNet. It found that music consumption in the UK has “entered a new multi-channel era”. The survey says that consumers use streaming to discover new music, but turn to CD and vinyl to buy, collect and gift.
Two thirds of people asked consider themselves “multi-channel listeners”, with many agreeing that they stream to find what’s new, trending and popular but when they come across something they love, they purchase it in a physical format.
Sound quality was a key reason for people buying CDs. Of those people surveyed who bought CDs, 89 per cent of people said sound quality was "very important" or "fairly important". Permanent ownership of "something tangible" and the ability to play your music in the car were also key factors for CD buyers.
56 per cent of people surveyed used a "CD player (Hi-Fi)" to listen to music, still the most popular device overall. Isolate the results to 16-24 year olds, howver, and the most popular device was a smartphone - 76 per cent of this age group used a mobile to listen to music. A laptop was the second most popular device for all ages, and in the 16-24 age group.
The survey also found that multi-channel listening wasn’t restricted to the younger generation, with 80 per cent of the 35-54 age group seeing themselves as multi-channel listeners.
“This research suggests music fans are a great deal more nuanced in their approach to new forms of technology than they are sometimes given credit for," said Kim Bayley, Chief Executive ERA.
"They understand there are some benefits which streaming can deliver better than CD or vinyl and vice-versa. It is important, therefore, that the industry responds to this and ensures that music is available how and when music fans want it."
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