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WinterRacer's picture
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RE: Cyrus reliability and customer service?

BigColz wrote:

No guessing needed i've done side by side comparisons on multiple set ups and had a friend 100% pick out the massive difference without knowing which was playing. Through your actives you probably wouldn't hear much of a difference no.. Same way there's not as much of a difference on my Cambridge living room set up and will probably get a connect at some point. I've heard both on my amp and my old Cyrus and the difference is night and day. The sonos sounds like its playing through wool in comparison. but you get what you pay for and they're both great bits of kit at their price point

The old "your system isn't revealing enough" argument.  Enjoy your night and day differences.

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RE: Cyrus reliability and customer service?

Thanks for some interesting views.

I only mentioned the Cyrus CD issue because I wanted to know how well they dealt with it for their existing customers, same with the Naim issue (which I had forgotten about) because that would give a good indication of their support. I already have an excellent CD player so only want a streamer which will connect to my integrated amp.

It looks like there is not much in it so it would seems like a case of personal choice. There is a Naim dealer about 15 miles from me but a Cyrus dealer is more like 50 miles so there is no way of doing a proper comparison sound wise. The Naim dealer does do interest free credit so that may swing it but how do the sounds compare? By the way I am not really interested in a multi room setup.

David, you are very experienced so what do you think?

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RE: Cyrus reliability and customer service?

WinterRacer wrote:

BigColz wrote:

No guessing needed i've done side by side comparisons on multiple set ups and had a friend 100% pick out the massive difference without knowing which was playing. Through your actives you probably wouldn't hear much of a difference no.. Same way there's not as much of a difference on my Cambridge living room set up and will probably get a connect at some point. I've heard both on my amp and my old Cyrus and the difference is night and day. The sonos sounds like its playing through wool in comparison. but you get what you pay for and they're both great bits of kit at their price point

The old "your system isn't revealing enough" argument.  Enjoy your night and day differences.

 

I do, everyday.. Enjoy making snide comments, unbacked up claims and recommending actives to everyone, no matter how far from their brief with the rest of your fanboy clan  :clap: :wave:

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RE: Cyrus reliability and customer service?

BigColz wrote:
I do, everyday.. Enjoy making snide comments, unbacked up claims and recommending actives to everyone, no matter how far from their brief with the rest of your fanboy clan  :clap: :wave:

I suggest trying Sonos and you think it's ok to suggest I'm deaf.  Well done.

I haven't mentioned active speakers or AVI on this thread.  The hostility on this forum to anyone who owns AVI products is getting really tedious.

Sorry to the OP.

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RE: Cyrus reliability and customer service?

Sigh...... not again

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RE: Cyrus reliability and customer service?

WinterRacer wrote:

BigColz wrote:
I do, everyday.. Enjoy making snide comments, unbacked up claims and recommending actives to everyone, no matter how far from their brief with the rest of your fanboy clan  :clap: :wave:

Post #12 - you started with the snide comments and I haven't mentioned active speakers.  Get a grip.  The hostility on this forum to anyone who owns AVI products is getting really tedious.

Sorry to the OP.

 

It wasn't actives this time but you all seem to have the same mentality. Come on a post and put your negative misleading elbow in. He's specifically asked recommendations for audiophile streamers and then you come on saying how rubbish and overpriced they are with no audible improvements. Which is arrogant and misleading as i've heard (and many many others on here) first hand how good they are. It's a joke you cant just put your point across without slagging something off. If you think we're all idiots for 'wasting' our money on HiFi then thats fine but do it on another site because it's just plain boring.

 

To the OP I suggest demoing the Naim at your local dealer against whatever digital source you can, perhaps sonos or laptop and see what you think. If you can demo a Cyrus or Linn that would be even better.. For the record I got mine 12 month 0% which helped as I found the jump in price easily justifyable. You may see it differently, good luck  :grin: :cheers:

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RE: Cyrus reliability and customer service?

MikeToll wrote:

It looks like there is not much in it so it would seems like a case of personal choice. There is a Naim dealer about 15 miles from me but a Cyrus dealer is more like 50 miles so there is no way of doing a proper comparison sound wise. The Naim dealer does do interest free credit so that may swing it but how do the sounds compare? By the way I am not really interested in a multi room setup.

 

I have a UnitiLite and original Uniti that I use for streaming, with a Cyrus Streamline in another room. The Naim's are a marked improvement above the Cyrus. Given the new Streamline 2 is only a few hundred quid below the Naim, then I would definately go for the ND5 XS for a new purchase. If you don't intend to stream high res files, then I would look at a ex-dem Streamline 1. They will do Apple lossless (unofficially).

 

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RE: Cyrus reliability and customer service?

MikeToll wrote:
It looks like there is not much in it so it would seems like a case of personal choice. There is a Naim dealer about 15 miles from me but a Cyrus dealer is more like 50 miles so there is no way of doing a proper comparison sound wise. The Naim dealer does do interest free credit so that may swing it but how do the sounds compare? By the way I am not really interested in a multi room setup.

David, you are very experienced so what do you think?

Hi Mike

The Sonos ZP90 is a great tool for discovering music - as well a internet radio, you have Spotify, Napster, Last.FM, 7Digital, AUPEO!, Deezer, Wolfgang's Vault, Stitcher, Hearts Of Space etc etc. The ZP90 is the best thing I ever bought as I have so much more music to choose from now, and I can discover more when I want to. While some of these music service and internet radio stations are of a lower bit rate, some are decent and will benefit from a good DAC. Unfortunately, the ZP90 doesn't have a good enough DAC to take advantage of these better sounding options. If you're just discovering music, it's fine, but to use it as a high quality source for serious listening, a better DAC is needed.

Sonos and specialist streamers will all stream music from your NAS drive. Again, the ZP90 doesn't make full use of the quality that is available. This is where streamers from specialist manufacturers come in. They have higher quality DACs and also higher quality analogue outputs, which is pretty obvious when auditioned through a half decent system that will benefit from it.

The Sonos has always had the best control app (still is), but Naim and Cyrus have a seriously viable alternative, and with the improvements that both manufacturers are constantly making will bring it in line with the Sonos one.

The good thing about the "specialist" streamers is that you have options. As well as stand alone streamers, they also offer ones with built in pre-amplifiers where you just need to add a power amplifier, and also ones with amplification that can be used as stand alone unit or as a second zone.

DavidF @FrankHarveyHiFi, Coventry.

"Long is the way, and hard, that out of hell leads up to light"

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RE: Cyrus reliability and customer service?

BigColz wrote:

It wasn't actives this time but you all seem to have the same mentality. Come on a post and put your negative misleading elbow in. He's specifically asked recommendations for audiophile streamers and then you come on saying how rubbish and overpriced they are with no audible improvements. Which is arrogant and misleading as i've heard (and many many others on here) first hand how good they are. It's a joke you cant just put your point across without slagging something off. If you think we're all idiots for 'wasting' our money on HiFi then thats fine but do it on another site because it's just plain boring.

 

So basically, you didn't like my suggestion that streamers all sound pretty much the same (which is my experience), so you think it's ok to have a go at me because your prejudice tells you I'm the same as all the others from that place.  Nice.

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RE: Cyrus reliability and customer service?

chebby wrote:

You were screaming for action (and for free compensatory CD5i players and half price vouchers) in the middle of Naim's annual Christmas leave on the  28th December.

 

I wasn't screamiing. It is physically impossible to scream with your tongue in your cheek.

It seems that, because you have a Naim amp, you take all criticism of Naim personally. I have got 4 Naim amps and I don't. So get over it. Naim have a problem with reliability and it is only fair that it is brought to potential customer's attention. In this area, Naim customer service is non-existant. The sales rep for South Wales simply refuses to call to Audio-t, the local dealers. The service is hopefully better in the rest of the country. 

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RE: Cyrus reliability and customer service?

I have had Cyrus eqiupment for many many years. Original Mono x's and a cd7q . Never had any problems at all.

Lovely professional company to deal with.

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RE: Cyrus reliability and customer service?

I have many Cyrus boxes, some bought new and some used and never had issues so far with them, I haven’t had to send any for repairing/servicing but each time i contact Cyrus for enquiries or advice they were very helpful, quickly responding in a very professional manner.

A lot of Cyrus users are happy with the reliability and services and still trading a very old Cyrus equipment fully functioning, you can get good advice in the (Cyrus Unofficial forum).

That being said I find the comparison between Cyrus and Naim sound more like chalk and cheese, both has its own characteristics, to my ears I didn't like the Naim sound and i would choose Cyrus at any given level of price.

 you wouln't go wrong with either, but only you can decide after listening.

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RE: Cyrus reliability and customer service?

I've been slowly building up and upgrading my Cyrus system for a couple of years. 

The CDXTSE+ has been great - no problems at all with disc errors etc - very reliable and great sound.

 

 

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