6 posts / 0 new
Last post
SteveR750's picture
Offline
Last seen: 16 hours 29 min ago
Joined: 11/03/2005 - 23:46
Posts: 3630
Downloaded Spotify playlists vanishing
English

I've noticed in the last couple of weeks two, and on all occasions only the same two playlists have become "undownloaded" onto my S2. I've downloaded the both 4 times now, and on the last three occasions it took only a couple of minutes to donwload around 20 tracks at extreme quality.

This suggests that the files are not wiped off the phone, but somehow not registered as downloaded - I notice that if you undownload a file it doesnt appear to erase it, merely mark the phone memory as "free" and available space to be written to.

I'm wondering if this is a spotify problem, since no other playlists exhibit this behaviour, in addition, I have deleted more than the equivalent number of tracks in case it was a memory issue on the phone, though according to task manager I'm using around 2/3 or all availabale phone / sd card memory.

J River MC19 -> Hegel H160 -> QED XT40 -> ATC SCM40 Mk2

BeyerDT880.

SteveR750's picture
Offline
Last seen: 16 hours 29 min ago
Joined: 11/03/2005 - 23:46
Posts: 3630
RE: Downloaded Spotify playlists vanishing

http://community.spotify.com/t5/Mobile-Android/Playlists-keep-disappearing-unsyncing/m-p/162992/highlight/false#M9327

This is pretty p*** poor I'm afraid. I've had this problem for three weeks now and the only reason I pay for premium is sync tracks to my phone to be able to play offline. To post a solution that is a customers workaround is laughable.

J River MC19 -> Hegel H160 -> QED XT40 -> D18 just been mugged by SCM40 Mk2

BeyerDT880.

BenLaw's picture
Offline
Last seen: 7 hours 54 min ago
Joined: 21/11/2010 - 20:21
Posts: 6590
RE: Downloaded Spotify playlists vanishing

Maybe the Music Gods are trying to direct your interests elsewhere - what were the playlists?

SteveR750's picture
Offline
Last seen: 16 hours 29 min ago
Joined: 11/03/2005 - 23:46
Posts: 3630
RE: Downloaded Spotify playlists vanishing

BenLaw wrote:

Maybe the Music Gods are trying to direct your interests elsewhere - what were the playlists?

NME's most uplifting 50 tracks (there were 44....)

a playlist called New Stuff to Listen To. Mostly a bunch of porcupine tree stuff, but self explanatory.

J River MC19 -> Hegel H160 -> QED XT40 -> D18 just been mugged by SCM40 Mk2

BeyerDT880.

idc's picture
Offline
Last seen: 2 weeks 6 days ago
Joined: 02/01/2008 - 15:36
Posts: 7761
RE: Downloaded Spotify playlists vanishing

I have lost my playlists a couple of times, once my fault, once something happened during an update. A request on the Spotify website forum and they were returned Smile

SteveR750's picture
Offline
Last seen: 16 hours 29 min ago
Joined: 11/03/2005 - 23:46
Posts: 3630
RE: Downloaded Spotify playlists vanishing

I tweeted spotify support, they confirmed it's a known issue and to be patient for a fix.

 

OK, 3 weeks in......

J River MC19 -> Hegel H160 -> QED XT40 -> D18 just been mugged by SCM40 Mk2

BeyerDT880.

Log in or register to post comments