310 posts / 0 new
Last post
stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

The Dino Is rigged up, had it on most of the night - lovely airy vocals - so far so good!

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

UPDATE

I can't fault Moorgate Acoustics, they agreed about the wobble and a phone call to Rega confirmed that the RP6 platter should not wobble, The Rega technical guy got the dealer to take the bearing assembly apart, clean and lubricate etc clean the brace  etc but to no avail. Rega are sending a NEW deck, so left my deck there with my cart on, they will transfer the cart over for me. Fingers crossed the next one shouldn't wobble. Without vinyl for a few days but at least I've got my DAC.

however got a new HD in my MacBook replaced under warranty so not completely a wasted journey! 

 

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

BigH's picture
Offline
Last seen: 2 months 3 weeks ago
Joined: 29/12/2012 - 12:31
Posts: 5453
RE: RP6 platter wobble

I believe they should pay for the cost of the return, so maybe you could squeeze something from them.

Listen to the music, not the hifi.

mitch65's picture
Offline
Last seen: 1 year 2 months ago
Joined: 16/12/2003 - 12:50
Posts: 1170
RE: RP6 platter wobble

stevebrock wrote:

UPDATE

I can't fault Moorgate Acoustics, they agreed about the wobble and a phone call to Rega confirmed that the RP6 platter should not wobble, The Rega technical guy got the dealer to take the bearing assembly apart, clean and lubricate etc clean the brace  etc but to no avail. Rega are sending a NEW deck, so left my deck there with my cart on, they will transfer the cart over for me. Fingers crossed the next one shouldn't wobble. Without vinyl for a few days but at least I've got my DAC.

however got a new HD in my MacBook replaced under warranty so not completely a wasted journey! 

 

Nice one Steve, sounds like excellent customer service from Moorgate and Rega. Just spent a small fortune (for me) with Moorgate recently and they have helped immensely via their Facebook page with setup and other advice and sometimes at silly times of the morning as well. :beer:

Auralic Aries Mini - Marantz SA8005 - Marantz PM6005 - Little Dot Mk.II - Tannoy Revolution DC4T

Sennheiser HD540II - Musical Fidelity MF-200

Sospri's picture
Offline
Last seen: 4 months 3 weeks ago
Joined: 23/03/2011 - 10:22
Posts: 366
RE: RP6 platter wobble

Yes, quite agree, good service deserves to be recognised...............

Hi-FiOutlaw's picture
Offline
Last seen: 5 months 4 weeks ago
Joined: 20/04/2011 - 23:03
Posts: 2530
RE: RP6 platter wobble

And a substitute with no cosmetic imperfections.., Wink

 

:cheers:

Rega RP6/Goldring Elite MC>Clearaudio Basic Plus

Synology NAS>Auralic Vega>Pathos Classic One MKIII>Dynaudio X12

jcarruthers's picture
Offline
Last seen: 3 years 7 months ago
Joined: 29/01/2013 - 21:04
Posts: 225
RE: RP6 platter wobble

And a lucky boy to get a B-grade replaced with a fresh one?!

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

jcarruthers wrote:

And a lucky boy to get a B-grade replaced with a fresh one?!

Yes I will wait and see what turns up! Just want a solid one not a wobbler!

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

BigH wrote:

I believe they should pay for the cost of the return, so maybe you could squeeze something from them.

did think about asking for an Elicit R for my trouble 

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

BigH's picture
Offline
Last seen: 2 months 3 weeks ago
Joined: 29/12/2012 - 12:31
Posts: 5453
RE: RP6 platter wobble

When you buy grade B do they you tell why its grade B?

Listen to the music, not the hifi.

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

Yes I knew it was a b grade cosmetic imperfection, mechanically it should be perfect and Rega have already said it isn't right so that is why I am getting a replacement 

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

BigH's picture
Offline
Last seen: 2 months 3 weeks ago
Joined: 29/12/2012 - 12:31
Posts: 5453
RE: RP6 platter wobble

stevebrock wrote:

Yes I knew it was a b grade cosmetic imperfection, mechanically it should be perfect and Rega have already said it isn't right so that is why I am getting a replacement 

 

OK are you getting a grade B replacement?

Listen to the music, not the hifi.

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

No a A grade! 

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

stevebrock's picture
Offline
Last seen: 1 month 1 week ago
Joined: 13/11/2009 - 11:16
Posts: 4678
RE: RP6 platter wobble

2nd Update

Had a call from Moorgate, even though they said new deck, a new brace, subplatter, platter and bearing housing arrived there this morning and was fitted to my deck - guess what? The wobble was worse!

Moorgate seem to think the subplatter interface between the resin platter and metal spindle is pressed in and there is too much tolerance there and they think a new TT will be the same but who knows!

Moorgate are waiting for a call back from Rega but looks like I will be getting a refund of £549

Looks like I will be looking for a new TT now

Primare i32 / r32 - RP8 - Chord 2Qute - ATC SCM11

 

 

 

matthewpiano's picture
Offline
Last seen: 3 months 4 days ago
Joined: 23/11/2007 - 22:23
Posts: 9166
RE: RP6 platter wobble

Oh dear, that doesn't inspire much confidence in Rega. 

Will be interesting to hear what Rega has to say on the matter.

Pioneer PL12D II / Audio Technica AT-95E / Rotel RCD-965BX / Pioneer A-400 / Dynaudio DM2/6

 

 

 

 

Pages

Log in or register to post comments