I turned on my 9 month old TV last night to find that it was not showing any Freesat channels. At first, I thought 'oh well' and tried to do a retune but the TV did not seem to find any satellite signal from the dish. I then tried a complete factory reset with the same result - ie no signal. Just as a test, I unlpugged the two cables from the TV and plugged them into my Humax Freesat box and the Humax showed 100% signal strength and, as you would therefore expect, 100% quality. Also plugged what was the Humax feed into the TV and, again, no signal. Plugged the cables back into the HUmax box and, again, got 100% / 100%. I think I have therefore ruled out any signal issue!
I will call Samsung Support but suspect they will only want to do what I have already tried but wondered if any of you learned people had any other ideas. Even better, has anybody else had the same problem?
Thanks in anticipation.