Just thought I'd share this with other owners of Arcam AV receivers.
I recently purchased an Arcam AVR350 from ebay and whilst I'm happy with the audio performance of the unit, the remote control performance is not good.
In order for it to register a command, you need to point the remote directly at the machine. If there's something in the way or the angle is a bit off, nothing happens :wall:
BTW All my other stuff is happy to receive commands from my Harmony remote at all sorts of angles and without direct line of sight.
Having googled for a solution to my woes (my wife wanted me to put it back on ebay) i found that it's got a socket on the back to add a remote IR sensor. Arcam recommend a Xantech unit that costs a lot (xantech dinky link at £100+).
It's a bit annoying that such a well regarded bit of kit should have such a problem, even if it is a budget unit. Interestingly, my dad's Onkyo AVR has the same problem.
Anyway, my solution was to seek out a cheaper unit that would work with the Arcam.
I found this one on Ebay and voila! it works!
Now I can get control of the arcam from any direction, even with the remote tucked in my jacket pocket! I've put the sensor on top of my TV (next to the kids Wii remote sensor)