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gel's picture
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Last seen: 9 hours 20 min ago
Joined: 22/11/2008 - 19:22
Posts: 13006
The Hut and Zavvi keep clear!
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Just got my faulty headphone refund processed after they received it 2 half weeks ago!  Terms are shoddy too.  They take at least a day to respond to you.  Definitely going to avoid them in the future, the hassle is not worth it.  

Home cinema system: Panasonic 50VT65 (THX calibrated), Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1.

Gadgets: iPad 2 and iPhone 4s.  Headphones: B&O H6.  Dab radio: Roberts Dreamtime.

 

JoelSim's picture
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Last seen: 13 hours 26 min ago
Joined: 24/08/2007 - 16:58
Posts: 7316
gel wrote:

gel wrote:

Just got my faulty headphone refund processed after they received it 2 half weeks ago!  Terms are shoddy too.  They take at least a day to respond to you.  Definitely going to avoid them in the future, the hassle is not worth it.  

 

Very poor indeed. It will not do them any favours.

Director

www.musictoyourears.co.uk

System: Unison Research Unico CDE, Leema Tucana 2, Kudos C2, AIAIAI TMA-1 Studio Young Guru.

relocated's picture
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Last seen: 13 hours 34 min ago
Joined: 20/01/2012 - 12:40
Posts: 1040
Amazon

Although people malign Amazon, their customer service is excellent.  Once your return has been received by the courier, they begin processing your refund or send out the replacement product.  Never had a problem with Amazon despite the large number of items we have got through them down the years.

Apple lossless - Netgear Nighthawk - ATV3 - AVI ADM 40.  

AVI ADM 9T used in my wife's system

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