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Rega quality control slipping?

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blakec
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In the past 6 months I have bought 3 Rega products after wanting them for over a decade, there sound just suits my tastes. But I'm starting to regret buying them as everyone has developed a fault. This not due to over or miss use just normal listening about 10 hours a week. 
First the Brio-R developed a hiss even when there was no volume. Then my RP1 has an electrical hum when switched on coming from the motor and finally my recent purchase of a Rega dac has a static click in the right channel. If it wasn't for the sound they made I would return the lot. Is it just my luck or is there a decrease in the quality of there products. I was told there quality was one of there strong points. 

batonwielder
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RE: Rega quality control slipping?

No, it's not your luck. I, for one, have never seen an Apollo that didn't freeze up as widely known, have personally witnessed the woofers blow out on the R3 speakers, and returned a Brio that didn't have the casing assembled right. Perhaps it's my luck as well.

I do enjoy the sound, however, on some of their gears, but it's advisable to find a good dealer who will promtly replace faulty pieces.

shafesk
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RE: Rega quality control slipping?

Its a real shame, I've been considering buying the Rega dac. However, the number of complaints I've seen on this forum is ridiculous. Rega was a company synonymous with great build quality, their turntables are famous for lasting decades. This has entirely put me off the brand. Rega should sort things out because many of us would love to own their stuff

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hoopsontoast
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RE: Rega quality control slipping?

I think it is your luck, and just reading the bad bits on forums. No one posts about reliability until it goes wrong, or it gets old.

I have owned, the Jura, R1, R3 and R7 Speakers, Brio3 and the original Planet CDP. All very well built for the money and great products. And no problems at all.

RE the R3 drivers 'blowing out' was that not just from high volumes, they are only small speakers after all.

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CJSF
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RE: Rega quality control slipping?

 

Yep, power supply upgrade to the P5 caused a hum through the speakers, dealer tried hard to fix it, improved but not gone, returned the PSU, upgraded to the 'white drive belt', better sound, no hum, at a fraction of the cost! . . . I have since discovered a member rewiring his Rega arm, hum disappeared . . . he had been putting up with the hum it appears?

I enjoy the Rega sound, afraid I'm less impressed with the 'take it or leave it' attitude that seems come with it? . . . my humble opinion.

CJSF

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kevinJ
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RE: Rega quality control slipping?

I don't own Rega products, but I did audition them and really liked them too. But I've also come across a few topics about issues with the amp and dac, and with my luck, I would definately have issues with both.

And when I spend money on something, I want the product to be worth it instead of giving issues that are told to be "normal".

hoopsontoast
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RE: Rega quality control slipping?

Just a thought, how could you have been wanting the following for 'over a decade'...

Rega DAC, Rega BrioR and Rega RP1? puzzled

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blakec
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RE: Rega quality control slipping?

I have been wanting rega products for over a decade. Since from when I first heard them. I am aware the products I have bought are the latest models. 

THESTIG08
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RE: Rega quality control slipping?

I have had the rega mira3,apollo,brio-r,dac and apollo-r and none of them had a single fault, all worked perfectly and sounded even better than i could ever imagine.

I am aware of some people having issues with some rega kit but when you put into perpective how many happy customers rega have then it sort of outweighs itself, plus rega do have excellent customer service which many people on here will vouch for.

 

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matthewpiano
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RE: Rega quality control slipping?

All manufacturers have issues and, as has already been said, you only tend to hear about the issues rather than people saying how reliable their kit is.  If you search NAD online there are loads of issues described, and the same with Marantz, but I have never had problems with any of their kit.  Likewise Cambridge Audio - lots of issues raised in forums etc. but I've never had a problem.

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jimbofisher
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RE: Rega quality control slipping?

Think it is just your bad luck. I have had my Planar since 1990 and it works fine with regular use.

 

Have had the DAC for over a year, it is mostly left on and has at least a few hours every day.

 

 

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chebby
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RE: Rega quality control slipping?

I've had at least one (or more) Rega items in my systems from 1983 onwards. (4 turntables, 2 amplifiers, 2 tuners, 2 sets of their speakers, 1 heaphone amp and 1 phono stage) and never had any fault with any of it.

A friend had a Rega Apollo for a couple of years and it gave excellent service too.

Sorry I can't comment on the latest range.

They are a busy little company as indicated by the fact that they were selling 1500 turntables a month (last year's figures) and that is only one of their product lines. They make and assemble virtually everything in-house (even speaker drivers) and have been introducing new products/versions across almost every line at a very un-Rega like pace for the last couple of years. (RP1, RP3, RP6, Brio-R, Apollo-R, DAC, new versions of TT-PSU, EAR, Fono, Fono-Mini etc.)

Alas, still no Rega 'all-in-one' though Sad

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batonwielder
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RE: Rega quality control slipping?

You read about those complaints online, and you think it's an isolated incident (bad luck). Then it happens to you and you are in denial. You put up with it because it's universally praised and justify your spendings. Then one day you get so fed up you sell it and post it online. Then someone reads your complaint, and thinks it's an isolated incident...and on and on...Yell

 

 

Oldenbroke
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RE: Rega quality control slipping?

I had to return an Elys cartridge fitted to a RP3. Seems Rega are / were a

victim of their success not being able to meet demand and had some

staff competence issues. New cartridge fitted and all is good. Play it

through a Brio-r and sound is fantastic. There is a barely audible buzz

when ear is pressed to speaker grille, but since this is not my usual

listening position, it causes no problem! Loved the RS3s I had on loan too.

I suspect there may be a happy owner for every unhappy one.

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hoopsontoast
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RE: Rega quality control slipping?

batonwielder wrote:

You read about those complaints online, and you think it's an isolated incident (bad luck). Then it happens to you and you are in denial. You put up with it because it's universally praised and justify your spendings. Then one day you get so fed up you sell it and post it online. Then someone reads your complaint, and thinks it's an isolated incident...and on and on...Yell

 

 

 

I think you need to put it in perspective, that the 4 or 5 comments I have read on 'Rega reliability' out of the many thousands of individual products they sell each month really is pretty darn good!

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shafesk
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RE: Rega quality control slipping?

I don't think the OP is talking about Rega's usual range of turntables and speakers or amps here just the new brio r and the new dac. Regas have been outstandingly reliable before but you often hear about the brio r going wrong or the dac going wrong. I believe its just the two products.

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Hi-fi:

Denon DNP-720AE network streamer, Mordaunt Short Mezzo 6, Cayin A-55 T, Technics-SLQ210, Denon DP-29F turntable, 540p, Dac-magic, Marantz 5004CD and 6025 Turntable, Mac ,Pure AV interconnects, QED Revelation speaker cables, QED Performance interconnects.

Head-fi:

Akg K702, Grado SR60i, UE Triple-fi, Musical Fidelity X-cans, HRT Music Streamer 2+