Just had the hard drive replaced on my MacBook, no it didn't need it, and the problem with the fan which I took the stupid thing into John Lewis for is still a problem. What is it with nerds that they don't listen to anything you tell them!
Anyway, the upshot is I have lost everything off my hard drive, so I need to reload various things like Office, Airtunes, Spotify etc etc. But I don't have the WEP password to get onto my wireless network (currently using the missus' computer).
Can anyone help? For info I didn't set the network up in the first place so I have no idea what the password is. Grrrrr, those meddling kids!
To top it all off my computer still needs the problem looking at and I am left needing to reload loads of crap too. Grrr again!
Funnily enough the warranty report stated that they had tested it thoroughly after being 'fixed' including running the DVD drive for 2 hours. Grrrr again as it doesn't have a DVD drive.
Upon complaining to Customer Services at least Emma was very understanding about my plight and they have agreed to pick it up next Wednesday to fix it again, and loan me another computer for the duration and have given me £20 for goodwill.
JD if you're reading this, I've gone through the process you mentioned last time to retrieve my password on preferences using the pencil icon but even when you click 'Show password' it just comes up with asterisks.