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bigboss's picture
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Gray wrote:

Gray wrote:

If I were to relate my diabolical experience with the above company, nobody would believe it (I still can't)

Only a severe threat from Trading Standards (who were absolutely fantastic) made them see reason.

(Hyperfi were the ones who used to have loads of green pages of ads in WHF - Trading Standards had been well aware of them)

 


Why have you posted this on Superfi thread? Are they the same company?
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.

bigboss wrote:

 

Are they the same company?

Nope.

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No not the same

bigboss wrote:

Gray wrote:

If I were to relate my diabolical experience with the above company, nobody would believe it (I still can't)

Only a severe threat from Trading Standards (who were absolutely fantastic) made them see reason.

(Hyperfi were the ones who used to have loads of green pages of ads in WHF - Trading Standards had been well aware of them)

 

Why have you posted this on Superfi thread? Are they the same company?

No. Just the worst imaginable in my experience. (Not just me according to TS) 

Having worked in the returns dept. for an electronics retailer, l've dealt with some unreasonable and dishonest customers. For that reason I only like to see justified complaints against any retailer.

G

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So you resurrected an almost

So you resurrected an almost three year old Superfi thread to complain about a completely different company?

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No Chebby, I did not resurrect a thread

chebby wrote:

So you resurrected an almost three year old Superfi thread to complain about a completely different company?

Wouldn't want to. Wouldn't know how to!

Don't ask me why but the thread was there as an 'active topic' .Sorry for any confusion l caused you by mentioning the poor service of another company though.

G

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Gray wrote:

Gray wrote:

chebby wrote:

So you resurrected an almost three year old Superfi thread to complain about a completely different company?

Wouldn't want to. Wouldn't know how to!

Don't ask me why but the thread was there as an 'active topic' .Sorry for any confusion l caused you by mentioning the poor service of another company though.


Threads on here never get "inactive" as such, and are always active. They simply get buried when people stop posting on it. There are 2 issues mainly:

1) If you're not happy with Hyperfi and want to make others aware, you really don't want it buried under 62 posts of Superfi!

2) Superfi's service may have improved significantly over the 2 years, and it may do them a disservice if this prominent heading is on the front page of the forum, for no fault of theirs.

I would have started a new Hyperfi thread instead.

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