It definitely sounds like your friend's Hiato is not well - because that description bears no resemblance to the high-end performance we enjoyed over a lengthy test period. It out-performed even @�4000 amps by a considerably margin (as, of course, it should at that price!).
I have to agree with Stumpy21. I've also heard the Hiato and found the treble strident. On some material thats ok but ultimately its fatiquing and means the amplifier is not a good alrounder. The resolution of the Hiato was also very disappointing as was the noise level. This is not a good effort from Plinius and a disappointing follow up to the well regarded 9000 series.
A friend has owned the Hiato for about 6 months and I have eventually got her to admit that all is not well!
The treble is strident, imaging and smoothness are not as good as my recent Cambridge Audio 650a purchase and the 640p's moving coil input is more lifelike - with a more emotional feel. Over £6000 cheaper
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Good but not great – and that’s not quite enough at this hugely competitive price for AV receivers
The Caterthun has strengths but we expect a more rounded product at this price
The Panasonic TX-P42GT60B TV shows that reports of plasma’s demise have been greatly exaggerated
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