UPDATE: Sony releases firmware fix for sound dropout on BDP-S370 Blu-ray player

27 Aug 2010

Sony BDP-S370
Sony BDP-S370: firmware fix due

Updated 27.08.10

Sony's long-awaited firmware fix to resolve sound drop-out on its BDP-S370 Blu-ray player will be released later today, the company has confirmed.

The M03.R.694 upgrade will be available on disc initially, so customers should contact the Sony Customer Support website to ask for a disc to be posted to them.

Sony says it hopes to make the upgrade available via download to web-connected players in the near future.

See this thread on our Forums for Sony's official response to this issue.

Published 29.06.10

There's a thread running on our Forums about sound dropout on Sony's BDP-S370 Blu-ray player when connected to certain Sony TVs.

We've contacted Sony which is aware of the problem. The company's technical guru, Eric Kingdon, has confirmed a firmware upgrade is on the way to fix the problem.

It should be available next week, either as a download to web-connected players or in the form of a disc in the post for other users, and those with problems can contact Sony's customer service people, who are aware of the problem and the fix on the way.

Sony says it will confirm to us when the new firmware is available, and will give us a version number at that time.

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Comments

I still have the audio drop out after upgrading to the new firmware. any soulution? tx

Have to retract that last comment - 1 magical setting i had to turn off to fix - BD Audio Mixing - OFF! woohoo!

Looks like the update didn't fix all sound issues - I have a 40" sony connected to my BDP S370 and it will not play DTS sound when going through any BluRay - only works for DVD's. useless.

manicm - you're right about the S370, but I believe kjelly was referring to the PS3's much-heralded 3D upgrade.

As the Forum thread below covers, the 3D gaming capability of the PS3 has been enabled via firmware update (and the thread shows you how to get that up and running); the 3D Blu-ray support is to follow:

http://community.whathifi.com/forums/t/451415.aspx

3D compatability was never promised and will never be available on the 370.

You'll need to move up to the 470 for 3D.

Still no sign of the 3D compatibility they promised...

Smile They released it 3 hours ago...in the knick of time.

Great news for a lot of people!

Does anyone know what happened to the PS3 update that was supposed to be in mid June .... they have 9 hours left until July ....