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alpne1's picture
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Vertical lines

Hi I have a Samsung 51" plasma TV in the living room that has developed three pink/white lines top to bottom in the same place on the TV. I thought it might be Sky but after disconecting it and playing a DVD the lines are still there. TV is less than a year old bought from Currys. Any ideas. Thanks in advance

chebby's picture
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RE: Vertical lines

alpne1 wrote:
TV is less than a year old bought from Currys. Any ideas.

There you go. Under warranty.

(Well, you're not going to put up with those lines are you?)

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

alpne1's picture
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RE: Vertical lines

Do you think it is a definite fault with the TV ?

Son_of_SJ's picture
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RE: Vertical lines

Yes.

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RE: Vertical lines

Like the Great man sang.... ' return to sender'     Smile

alpne1's picture
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RE: Vertical lines

:wall: :wall:  Checked the warranty |(  out by one month.

chebby's picture
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RE: Vertical lines

alpne1 wrote:

:wall: :wall:  Checked the warranty |(  out by one month.

You only had a one year warranty on a 50" Plasma ?  That's odd.

Anyway, still ask for them to deal with the fault. Also email (& phone) the manufacturer.

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

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RE: Vertical lines

chebby wrote:

alpne1 wrote:

:wall: :wall:  Checked the warranty |(  out by one month.

You only had a one year warranty on a 50" Plasma ?  That's odd.

Anyway, still ask for them to deal with the fault. Also email (& phone) the manufacturer.

Yes, you're well within your statutory rights to have the issue dealt with, 13 months for (presumably) quite expensive plasma TV isn't a reasonable or acceptable lifespan.

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