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sony kdl40hx853

is the motionflow 800hz blur free on this set because i currently own a 100hz model and that is terrible

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RE: sony kdl40hx853

gster wrote:
is the motionflow 800hz blur free on this set because i currently own a 100hz model and that is terrible

 

My Sony 40Lx903 is blur free and when I saw the Sony 853 that looked really good too.  Motion is now one of Sony's strong points.  The reviews rave about it too.

Home cinema system: Panasonic 50VT65 (THX calibrated), Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1.

Gadgets: iPad 2 and iPhone 4s.  Headphones: B&O H6.  Dab radio: Roberts Dreamtime.

 

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In my experience, motion blur

In my experience, motion blur is best controlled by turning all artificial motion processing off.

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RE: In my experience, motion blur

I would generally agree, but I have this TV and like others find that Motionflow set to 'Clear' or 'Clear Plus' works very well. Turn all the other digital processing off though. Also, try setting 'Scene' to 'Cinema'.

I'm very impressed with the lack of blur and generally blown away with this TV, particularly coming, as I did, from a Panasonic plasma.

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RE: sony kdl40hx853

I own the 46 inch version and can confirm there is no trace of blur on any source at any time and like Naxos i came from a Panasonic plasma which i gave up on after many problems with it. So far the Sony has been great although i have a continuing issue with video apps on the tv but performance wise it's brilliant, it needs careful set up due to the way the menus are set out as you get sub menus within sub menus with endless options.

The motionflow is the best of it's kind and almost completely free from artifacts and shimmering etc, it's best used with the Clear setting for normal everyday tv use and Clear Plus for movies.

Samsung UE55F8000 TV (THX professional calibrated), Dali Zensor 5 7.1 (front presence configuration), Sony BDPS790, Yamaha RX-A2020, Marantz PM6004, Marantz CD6003, Virgin TiVo 1TB, Playstation 4, Playstation 3, WD TV Live, WD My Book World 1TB.

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RE: sony kdl40hx853

bought this tv on the day the 2012 awards were announced, having just managed to get my money back from another manufacturer after a fault and two subsequent panel changes. v disappointed with it. i have an issue that i can only describe as banding - at least three inch-wide bands (slightly soft edges) with one right down the middle and at least one to either side of it - which looks horrible. mostly visible in moments where colours are fairly similar and the shot is moving horizontally. am going to talk to someone at sony about it, but, after experiencing the disasterous mishandling of servicing of my last set with two companies that also handle this tv too, i'm inclined to think it's going back to where i bought it from and i'd take a last-ditch risk at requesting a replacement. i had literally only been watching it less than an hour when i spotted it, and i really don't like that this issue exists with something given five stars.

sure, i feel sensitive to issues which mishandling of warranty repair has tought me to be on the watch for, but i find that internet enabled (and super-slim) tvs apprently have massive inherent flaws that aren't openly talked about by the company's selling them, rather handled in a semi-muddled way that varies from frustrated forum posters and, as a result, vary greatly in both importance of their existence (from 'you can't avoid it' to 'happens sometimes' to 'i haven't got any') and degrees to which this can be interpreted / dealt with (from 'send it back' to 'fiddle with the settings' to 'unavoidable'). personally think they cost so much that unless there's an authoritative voice to say one way or the other what to expect, to what extent to expect it, to what extent you can do (if you should be doing) anything about it, that people are buying into something they're going to get a lot of anger from all too often - and that's not specific to this model or manufacturer, just a general point about current generation of manufacturing techniques that seem to go across manufacturers; the use of backlighting, internet-enabled sets that aren't akin to computers with monitors / tuners in.

really wish i knew what to do. i'm pretty ill as a result of all the hassle buying a new tv has brought me this year, and i thought i had escaped it.

nope.

 

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RE: sony kdl40hx853

I can whole heartedly understand your frustration with your new 40HX853 tv as i experienced similar woes last year when i bought the award winning Panasonic 42GT30 tv and although it wasn't banding i had to return the tv twice for a replacement after two sets with issues, one with a strange dark grey line vertically on one side of the panel and one with an extremely loud buzzing coming from the tv.

The third and final tv was ok for a while but after 6 months developed a strange clouding effect visible during black scenes in three distinct patches and after a bit of a fight with Richer Sounds i got a full refund and bought the Sony KDL-46HX853 about 2 months ago and i have to say i'm very happy with this tv compared to the 42GT30 i had before.

I can honestly say that my set shows no sign of any banding so what i would advise is that as it is so new to speak to the retailer and get a replacement as this issue should not occur on this tv and has not been picked up during any of the reviews i have seen, to me it's faulty and should be replaced. The best way to deal with this (if it is possible for you) is to return the tv to the retailer and unbox and test the replacement for the issue before you leave with it, you know what to look for so you can test it relatively quickly and any decent retailer will allow you to do this, if it shows any sign of the issue then reject it and get a refund.

I know this is a cliche but it could just be the case that you have been unlucky with the tv you received and a replacement will not show any sign of the issue so let's just hope that is the case. Unfortunately tv manufacturing is not free from error and the tolerances involved are so slight in some areas that faulty sets will make it through quality control despite the best efforts of manufacturers and although that is little comfort to you in this situation it is none the less a fact and is where your consumer rights are designed to protect you.

I know from bitter experience the hassle involved in getting a new tv these days that perform to spec as i have a wrap sheet that is now approx 12 tvs long over the last three years or so but so far so good with the 46HX853 and i remain ever hopeful that it stays that way. All you can do is use your rights as a consumer to get your issue resolved to your satisfaction i'm afraid but there are many members here who can totally sympathise with your situation and who will help you as much as they can and i include myself here. Where did you purchase the tv??

Samsung UE55F8000 TV (THX professional calibrated), Dali Zensor 5 7.1 (front presence configuration), Sony BDPS790, Yamaha RX-A2020, Marantz PM6004, Marantz CD6003, Virgin TiVo 1TB, Playstation 4, Playstation 3, WD TV Live, WD My Book World 1TB.

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RE: sony kdl40hx853

thanks oldboy.

tv was bought from amazon. i am going to go to the sony centre at the weekend, just to discuss the general issue with regards their tvs, but i'm 99% certain it's going back. as for testing, not so easy with online purchases, but i'd add that this issue became apparent within a couple of hours of having it set up. certainly not going through the idea of repair under warranty - and would still be concerned about issues developing in time - as it makes a new set effectively substandard for it's money however successful the results are.

for me, with my previous set, i had a small blemish that was pale, a replacement panel which had major banding issues then one with more subtle banding and a lack of a decent internet ability that came out of nowhere. in other words - it got worse, not better, and was compounded by lack of care and consideration, time-consuming appointments and general "give a shit" attitude from everyone involved. and the lack of ability on the telephone was breathtaking - i just hope their xmas party doesn't involved excessive drinking in a brewing establishment - and far worse that finding your tv is no good when you've paid out so much. time, hassle, lack of prefessionalism.

have to say, also, that i've an issue with tvs that boil down to so few elements, and that the solution is to take out one of the four elements (that i could count) and just stick a new one in... no desire to be able to figure out the subtleties of where it went wrong, just a few components that could hide any number of issues within them. at least the manufacturer eventually agreed to return the money, but i wonder how many retailers and buyers are going nuts over current generation production and repair methods?

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RE: sony kdl40hx853

If amazon will give you a rfund John Lewis have it for the same price and you can probably check a new one before you take it away.

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RE: sony kdl40hx853

I  feel sorry for yobgol. Last year and part of this year i went through led tv after led tv all with there own seperate intrusive faults. The samsung led tv i've got now has two slight blotches which can be seen when the lights are switched off in a dark scene, just like a previous one i had and sent back. The thing is i like the clarity led tvs bring to the table. I ended up keeping the tv i've got now, even with the fault. It started to make me ill and worry what was going to be wrong with the next set so i just said ******

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RE: sony kdl40hx853

yobgol wrote:

thanks oldboy.

tv was bought from amazon. i am going to go to the sony centre at the weekend, just to discuss the general issue with regards their tvs, but i'm 99% certain it's going back. as for testing, not so easy with online purchases, but i'd add that this issue became apparent within a couple of hours of having it set up. certainly not going through the idea of repair under warranty - and would still be concerned about issues developing in time - as it makes a new set effectively substandard for it's money however successful the results are.

for me, with my previous set, i had a small blemish that was pale, a replacement panel which had major banding issues then one with more subtle banding and a lack of a decent internet ability that came out of nowhere. in other words - it got worse, not better, and was compounded by lack of care and consideration, time-consuming appointments and general "give a shit" attitude from everyone involved. and the lack of ability on the telephone was breathtaking - i just hope their xmas party doesn't involved excessive drinking in a brewing establishment - and far worse that finding your tv is no good when you've paid out so much. time, hassle, lack of prefessionalism.

have to say, also, that i've an issue with tvs that boil down to so few elements, and that the solution is to take out one of the four elements (that i could count) and just stick a new one in... no desire to be able to figure out the subtleties of where it went wrong, just a few components that could hide any number of issues within them. at least the manufacturer eventually agreed to return the money, but i wonder how many retailers and buyers are going nuts over current generation production and repair methods?

I really wouldn't bother going to your local Sony Centre as each one is in effect a franchise and are completely seperate from Sony UK and from bitter experience of purchasing a tv from one of these stores they are among the most unhelpful and unknowledgable retailers i've ever had the misfortune of dealing with. You would be better served by talking to Sony UK direct via the phone or email or even at a local independent retailer to see what their return rates are like, your local Sony Centre may be better of course but do bear in mind that you are not speaking to Sony as a company just a local shop.

Unfortunately for these kinds of purchases i would not recommend anyone purchase them via the internet as there is no substitute for a good retailer where you can speak to a knowledgable human being face to face if things go wrong, i know from experience when i too had an issue with a tv bought from Amazon. Fortunately Amazon are amongst the best online retailers around and you should get a good service from them but i agree that a repair under warranty is not appropriate in this situation due to the tv being so new, it's replace or refund only imo and that is what you should tell them you want.

It does sound like you have had a terrible service with your previous tv and i understand your concerns entirely, when you have been through the mill like that with no resolution and a tv that gets worse rather than better it makes you reticent to jump in again as your mind is continually weighing up the risk/reward of your purchase.

That is a terrible retailer with a couldn't care less attitude for you i'm afraid and i can confidently say that it's worth paying that little extra in the first place to buy your tv from a good, trusted, retailer and indeed as much research should go into who you buy your tv from as it does the tv itself so you avoid any hassle if the tv develops a fault. I can say for certain that it pays for itself in the long run should you get an issue.

I also agree with you about the repair methods carried out...to a point but i must point out that some repair companies are better than others, i've experienced both ends of the spectrum and there are repair companies out there that genuinely know their stuff and will trace the effects of a fault all the way through the tv but others that just have a "replace the panel" attitude as that is where they make the most money. Some companies do seem to do this and just hope that it solves the issue and then leave you without the tv for around a month whilst they do it which is just sloppy service.

The last two companies i have dealt with were fantastic however and both were of the opinion that taking the tv away was a last resort rather than standard practice and made every effort to identify and repair on site which is the correct attitude imo. The major issue for me is how long the tv takes to come back if it is taken away....it seems common practice for tvs to be away for repair for around a month now which just seems ridiculous bordering on pure lazy, even a panel replacement shouldn't take that long so is this a sign of just how many repairs are being carried out which would explain the long delays with repairs?

What do you plan to do with your issue yobgol?? Will the tv be going back to Amazon and if so will you pay the extra cash and shop from a physical local retailer or just get a replacement?

Whatever you decide to do i just hope you get a solution that is acceptable to you soon and that you get a tv you are happy with that is fault free.

Samsung UE55F8000 TV (THX professional calibrated), Dali Zensor 5 7.1 (front presence configuration), Sony BDPS790, Yamaha RX-A2020, Marantz PM6004, Marantz CD6003, Virgin TiVo 1TB, Playstation 4, Playstation 3, WD TV Live, WD My Book World 1TB.

Anonymous
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RE: sony kdl40hx853

i'm not entirely sure on exactly the route to take. as i say, the issue has made me ill, and, as i already suffer ill-health, has made this one of the worst years of my life - no exaggeration. i have to turn to my brother for support on this, and he wants to phone amazon tonight as i made sure it was purchased via his account on his CC in order to give us cover. problem is that he's a little too easy-going in nature and it played a part in how long my previous TV's issue went on. this time around he says he wholeheartedly agrees that it's not appropriate to repair on warranty as it's so new, and he doesn't want to go through what we went through last time. 

personally don't know if a physical shop will help, because i'd say although i'm more attuned to issues people find with LCD sets, it might take me a day to look one over, rather than an hour stood under funny lighting with staff hovering around. surely, considering i read mentions of certains issues showing up under certain circumstances, a video test could be devised that a computer can run through a panel to see how it copes? i've seen people generating images to display on screens in order to assist with calibration and testing, but i still get the impression each year is a new panel variation with tests being done by the public, and the answer to whether it's ultimately any good is down to how well accepted (i.e 'not spotted') any potential issue are. plenty of people can have such varied opinions on what they'll accept - personally, i prefer my old 720p sony bravia's as at least they don't have flaws in glorious 1080p on them - that one set will go unnoticed in a home that another would ship back out within minutes.

flabberghasted that companies are taking such brazen and lazy risks with their reputations as to go for techniques or production and repair that promise to much but are such a huge subject of angered discussion online.

Anonymous
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RE: sony kdl40hx853

have informed amazon that a replacement is required. odd system that wanted me to return the TV at my own expense initially - with a refund of postage costs to the tune of £3.99! - until i opted for them to phone through to me, which is instant. process is now underway. new tv being 'ordered' in, and arrangements will be made to collect and replace. additional note - when my brother registered the TV at sony, the serial number identified the set as having been made in april this year. so, it's literally an early incarnation - renowned for being a bit iffy compared to slightly later ones - that's been sat around since then. we will see how this all goes.

 

fingers crossed for the next one - if it's no good, it's refund time, and i won't have a new tv until they change how they're made (no backlights) and i certainly won't be getting my next purchase of an oppo 103 to go with it. 

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RE: sony kdl40hx853

Oldboy,please do not tar us with the same brush as we are not all bad!!!!!.I have worked for sony centre for over 10 years!!!. Smile

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RE: sony kdl40hx853

sonycentre wrote:

Oldboy,please do not tar us with the same brush as we are not all bad!!!!!.I have worked for sony centre for over 10 years!!!. Smile

I most certainly did not "tar you all with the same brush" if you read carefully you will quite clearly see me describe the situation with my local store only (which has now closed down unsurprisingly) and state that the op's store may well be better in terms of service and knowledge than what i encountered.

I had the most bitter of experiences with my local Sony Centre and that can only leave a lasting impression of Sony Centres in general i'm afraid, i didn't aim to make a sweeping generalisation of all stores so if it came across that way it was entirely unintentional.

I know you have provided some really useful information in the past to myself so no offence was intended Smile

Samsung UE55F8000 TV (THX professional calibrated), Dali Zensor 5 7.1 (front presence configuration), Sony BDPS790, Yamaha RX-A2020, Marantz PM6004, Marantz CD6003, Virgin TiVo 1TB, Playstation 4, Playstation 3, WD TV Live, WD My Book World 1TB.

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RE: sony kdl40hx853

yobgol,

That's good news and well done you for insisting a replacement set was needed, that's entirely fair when you take into account just how new the tv is. I am shocked by their initial stance regarding you sending the tv back though as all postage should be covered by them...it's in their own terms and conditions and i never had an issue here when i had to return a tv, i just printed out the postage label and the courier company collected it on a day i arranged, simple.

Fingers crossed that the replacement tv is free from banding and indeed any fault and that you see an end to your troubles, any indication of how long you will have to wait for the replacement tv to arrive??

I would have to say that a physical shop would help you as you can take the tv home for a week on approval so that you can thoroughly test the tv in your home and return it with no quibble should you be unhappy with it at the end of the week, any good retailer would offer this service and many forum members have taken advantage of this service and indeed a friend of my own done exactly this. As you said the banding issue was apparent straight out of the box i suggested a physical retailer so you could test the tv quickly for the fault but you could have also taken advantage of the home approval option.

I'm still of the opinion that a physical retailer is a far better idea when buying a tv simply for the service you receive and for the reasons given above plus you can see the tv in action before you buy, the after sales service is also far better than you get online in my experience.

I just hope that you see an end to your issue when the replacement tv arrives and i hope you get better soon, i myself suffer from a degenerating neck condition so i can well understand your situation and how your continuing tv issues aren't helping matters.

Best wishes for your recovery Smile

Samsung UE55F8000 TV (THX professional calibrated), Dali Zensor 5 7.1 (front presence configuration), Sony BDPS790, Yamaha RX-A2020, Marantz PM6004, Marantz CD6003, Virgin TiVo 1TB, Playstation 4, Playstation 3, WD TV Live, WD My Book World 1TB.

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