Apparently it's because the complaint went on too long. Thanks both are LED's fast enough for gaming?
Interesting...oh well at least you got a positive result but that's a new one on me about the complaint going on too long, Panasonic have a reputation for being as stubborn as a mule with TV issues.
Yes both of the TVs I suggested are ideal for gaming and I have had no issues with my Samsung 55F8000, the Sony W9 carries the smallest lag of any LED TV on the market though so if gaming is a priority you might want to check that out. Be warned though that unless you sit head on to the TV the image washes out badly and two people sitting on a sofa can see very different contrast levels so audition first.
I had the same requirements as you when looking for a new TV and the Samsung was the best all rounder but others may suit you better, the other Samsung you pointed too seems reasonable but look for a review of it before you commit.
As others have said use John Lewis and do some research to get the price down...for example I paid £1,646 in the end for my 55F8000 after price match and cash back, in store and online the price is £2,399! It pays to shop around but be careful as the price match T&C's for John Lewis to price match are very specific.
Happy hunting and let me know what you find.
Samsung UE55F8000 (THX Pro calibrated), Yamaha RX-A2020, Dali Zensor 5 7.1 (front presence config), Panasonic DMP-BDT500MR, WD TV Live, Marantz CD6003, Marantz PM6004, Beresford TC-7220 MKII, PS3, Xbox 360, QED Silver Anniversary XT speaker cable, Wireworld Chroma 7 HDMIs, Chord Crimson Sub and RCA, Chord Superscreen Mains Cable
Daniel @ The Movie Rooms, Edinburgh.
Decided on a sony kdl 47w805a. Low lag at 6 and a bargain from John Lewis at £999.00. Fingers crossed it will be ok.
I'd have bought a Samsung myself.
Lounge : Samsung PS51E6500, Sony BDP S790, Virgin media XL with HD Sports Channels (BT &Sky), Yamaha RX-V673.
Tannoy Arena 5.1 with stands.(http://www.techradar.com/reviews/audio-visual/hi-fi-and-audio/hi-fi-and-av-speakers/tannoy-arena-96472/review)
Bedroom: Panasonic PX70 TV and a Sony BDP-370 Blu ray Player & Kitsound Boomdock. (quite superb for sound)
So far :)
Get John Lewis to price match it, at £849:
My Home Cinema Pioneer KRP 500A, Yamaha RX-V1900, MA Radius R225HD LCR, R90HD rears, AW12 sub, Panasonic BD60, PS3, Boxee Box, Sky HD, Boxee Box, Logitech Harmony One, Logitech PS3 Adapter, Sonos ZP90
Bedroom Samsung UE32C6510, PS3 slim white, Apple TV, Sonos S5, Sonos ZP90, Audioengine 2, Oppo OPDV971H
Miscellaneous: Synology DS212J + 2 X WD Red 2TB drives, WD 1TB NAS, Sonos ZoneBridge, BT HH3 as modem & AirPort Extreme router
I've you've not already committted to the Sony 47W805a, you might also consider the Philips 55PFL6008S. John Lewis have this for £1,299, with a five-year guarantee of course. Using google, you can find good reviews of it on AVForums and expertreviews . I mention this in preference to your Sony because a 55" set is a fair bit bigger than a 47" set.
Click here to read about my system
Dear Mr Timbrell,
We wish to advise you that this company has a noble record for after sales service recognised nationally.
In a survey of a quarter of a million shoppers nationwide we were voted the best place in the UK to purchase electrical appliances.
We found you, Mr Timbrell, to be a very exceptional customer. Having discussed your situation with all concerned staff we came to a unanimous conclusion.
It is our sincere wish that we never see you again and futhermore if you have any friends or relatives of a similar disposition please advise them accordingly.
On a personal note and without prejudice quite frankley, Mr Timbrell, I feel sorry for you.
I am not quite sure what this message means exactly, can someone translate please?
Main AV Setup: Panasonic 50VT65 TV, Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1, Optimum AV300 AV Stand, QED Silver Anniversary XT Speaker Cable & Chord Silver Plus HDMI Cables. Second Setup: Sony 46hx803 TV & Xbox One. Gadgets: iPad 4 & iPhone 4S.
Wow! That's an incredibly arrogant response!!
The survey obviously did not cover after sales support, which, going by the response, leaves a lot to be desired.
To you, it simply means that you should continue shopping from John Lewis.
I couldn't find any reference to the claimed survey. What I've found, is this:
Ok, found it. TC Hayes won the award 6 years ago, in 2007, in a survey of 250000 customers who took out a Domestic & General extended warranty.
Cheers BB. I thought it wasn't good! Perhaps there is more to this story than what we are seeing?
I'm sure there's more to the story, but the response from TC Hayes was very curt, instead of offering any explanation to restore the confidence on a very popular forum.
Yep, I have never seen anything like that!
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