You have done the right thing in telling the retailer of the issue so quickly and it should hold you in good stead later down the line.
There have been alot of reports of vertical banding on the GT50 and I've yet to read of an example that has cleared up after a run in so I can't see it getting any better unfortunately, if an issue is there from day one then it's usually down to the manufacture of the set or an inherent fault in my experience. I've had several tvs with various issues from the moment i've switched it on for the first time and none of them have miraculously disappeared with time, I think this one will be going back for repair i'm afraid.
Did the retailer indicate how they would proceed with this tv if the fault continues? I presume they will try to repair this one too before you have any options for a replacement or refund due to the fresh guarantee you were given with this set?
If it was me in your situation I would just want rid of the GT50 and would want a GT60 or a refund with no more attempts to repair, you have been very fair and patient so in my humble opinion the retailer should now take more positive action and give you an outcome that most suits you and not them.
No matter what happens I just hope you get a satisfactory resolution soon, as ever keep us updated with how you are getting on but you have my sincere sympathy as I know exactly what you are going through.
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It might be an idea to email the retailer confirming what you discussed on the phone, so that you have evidence of the date you first informed them of the issue.
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I discussed this with retailer when they gave me the new gt50. I asked what happens if I get the same thing. They did advise that they would push panasonic for a refund rather than a repair. Ill have to see if they stick to it. My concern is that they might try a repair which I will try and refuse and If insisted on i will call on the sales of goods act. Ultimately there choices next will depend on if I buy my next tv from them or John Lewis. If I do return it I won't want another gt50, it will be gt60 or refund I think. Fingers crossed
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Conservatory: Panasonic 42G20 and DMP-BD45EBK
good idea bigboss, ill do that cheers
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