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Panasonic - "direct"? ;-)

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StanleyAV's picture
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I recently found that Panasonic Viera TV has its own Facebook page - staffed by a diligent team at Panasonic Japan, lead by 'Spike' Komatsu (formerly of Pioneer display division).

I put my own chronic problems concerning my Viera Z1 TV and the poor service I received, to him; Panasonic UK are no longer talking to me and consider the matter closed : however they leave a VERY unhappy customer with a TV that has brightness fluctuation problems on many "off air" and film productions.

Spike has referred the matter internally. To date, no news from Panasonic Japan.

This is my last chance to try to resolve this with Panasonic - other options would not necessarily recover the TV cost Crying

Panasonic TV owners - with or without difficulties-  may find this page of some use, you can pass comment more directly to the Viera team at Panasonic HQ.

gel
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RE: Panasonic - "direct"? ;-)

We are right behind you, go Stanley!  Good to see you again.  Smile

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Main AV Setup: Panasonic 50VT65 TV (THX calibrated), Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1, Optimum AV300 AV Stand, QED Silver Anniversary XT Speaker Cable & Chord Silver Plus HDMI Cables. Gadgets: iPad 4 & iPhone 4S.

StanleyAV's picture
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RE: Panasonic - "direct"? ;-)

Thanks gel. I think in this age of political correctness, Home Cinema has its own p word! rolling on the floor laughing Which is why I have been absent for many months. I am still hanging in there. ohhh sure

I see even Oldboy has moved over to the WHF award winning Sony HX853. We all want a quiet life with a TV that ticks all our boxes and works!! I live in hope.... shifty

gel
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RE: Panasonic - "direct"? ;-)

StanleyAV wrote:

Thanks gel. I think in this age of political correctness, Home Cinema has its own p word! rolling on the floor laughing Which is why I have been absent for many months. I am still hanging in there. ohhh sure

I see even Oldboy has moved over to the WHF award winning Sony HX853. We all want a quiet life with a TV that ticks all our boxes and works!! I live in hope.... shifty

 

Ironic that this years are really good!  Can't they change it for one of them?

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Main AV Setup: Panasonic 50VT65 TV (THX calibrated), Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1, Optimum AV300 AV Stand, QED Silver Anniversary XT Speaker Cable & Chord Silver Plus HDMI Cables. Gadgets: iPad 4 & iPhone 4S.

Oldboy's picture
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RE: Panasonic - "direct"? ;-)

StanleyAV wrote:

Thanks gel. I think in this age of political correctness, Home Cinema has its own p word! rolling on the floor laughing Which is why I have been absent for many months. I am still hanging in there. ohhh sure

I see even Oldboy has moved over to the WHF award winning Sony HX853. We all want a quiet life with a TV that ticks all our boxes and works!! I live in hope.... shifty

LOL yep even I gave up with Panasonic plasma tvs Stanley because of faulty tvs and issues with gaming which is where the final fault came from imo, having a tv I was scared to use for gaming wasn't a good situation despite the better lag times. Still hoping that you get a resolution to your situation...how long has it been now? It seems to have dragged on for an eternity and for the record I'm very happy with the 46HX853 as it suits my needs far better than the GT30 plasma I had.

Fingers crossed your issue gets resolved soon, keep fighting and best of luck to you.

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Living Room:

Samsung UE55F8000 (THX Pro calibrated), Yamaha RX-A2020, Dali Zensor 5 7.1 (front presence config), Panasonic DMP-BDT500MR, WD TV Live, Marantz CD6003, Marantz PM6004, Beresford TC-7220 MKII, PS3, QED Silver Anniversary XT speaker cable, Wireworld Chroma 7 HDMIs, Chord Crimson Sub and RCA, Chord Superscreen Mains Cable, Netgear Prosafe 8 port Gigabit switch.

Bedroom:

Samsung UE40F7000, Sony BDV-E3100 5.1 Home Theatre System, X-Box 360.

Mobile Devices:

Google Nexus 5 Phone, Google Nexus 7 Tablet, Sony PS Vita.