Help! Just bought "product of the year" Sony KDL40EX503 expecting a fantastic viewing experience and I am really dissapointed; not at all what I was expecting and I am convinced the picture is worse than the 32" JVC CRT it replaced! I don't really know the correct terminology to describe the problems but here goes; writing on screen (for example sky breaking news banner or sky programe guide) looks "blocky" with a definite "shadow" around it; faces, particualarly when not in close up, also appear "blocky"; you can see a shadow line around peoples shoulders if there is a light background behind them. Faces sometimes appear to break up if they move quickly.
We have it connected through Sky + via a standard scart lead. Someone has suggested connecting it via a HDMI lead from the Sky box, but i don't think my Sky + box has one. I think the picture is marginally better if we just watch the built in Freeview rather than through sky + box. Only watching SD images at the moment, do not have Sky + HD and no Freeview HD in this area yet. This is our first foray into flat screen TVs so don't know if this is just what to expect from this technology.
Can anyone offer any advice?