Can you let us know who the insurance company is so I can be sure to avoid them? I don't want to be dictated as to which companies I spend my insurance payout with...
Most insurance companies have ties with retailers and strict clauses dictating where you buy replacements. Similarly, most car insurance policies stipulate that repairs are carried out by an "approved" garage. As always, it's about the bottom line rather than customer service.
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Almost bang on your budget, and a great tv, but is 50" big enough?
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Get Currys to price match John Lewis at £1100 if they still have in stock.
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Which TV was it? Was there any 5 years manufacturers warranty at Currys?
It was the ET60 I mentioned in another thread. I don't know whether the Panasonic 5 year warranty is available in Currys or not, but the point I was trying to make is if the warranty is being thrown in for free then it shouldn't have any bearing on the price. The RS price was Currys plus 10%, which is precisely what they normally charge for a 5 yr warranty i.e. it wasn't free!
Got there in the end, though...
JL & RS do have in their T&Cs that the price match should be like for like & includes any extended warranty & delivery etc. Some shops charge atrocious amounts for extended warranty. RS charges 10% while JL offers it for free.
But the panasonic 5 year warranty is a manufacturer's warranty isn't it? Therefore costs nothing to the shop and should be available with all legit in store purchases (free of charge).
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Yes that is correct, but I think Currys doesn't offer the 5 year Panasonic warranty (I may be wrong though) so that they can sell their expensive extended warranty.
RS weren't doing the Panasonic warranty either, just their own version, but there was a big sign saying it was free. That makes it cost £0 in my book and that their price of £879 should be dropped to match the Currys price of £799. Otherwise their warranty effectively costs the customer £80, does it not?
I did ask them to just give me the free Panasonic warranty instead and the TV at £799, but they said they couldn't do that!
The price match T&Cs clearly state like for like. The only reason they'll price match is to prevent you buying from Currys, but they know that you're more likely to go for 5 year warranty for £80 extra. So they won't usually price match in this case.
The 5 year Panasonic warranty is not standard on all their TVs. It's applicable only if you buy from certain stores. Currys do not have this agreement, probably RS as well.
As if by magic...
I was trying to get the 55" Panasonic Plasma, found one in RS, however went to price match with Currys and becasue it wasnt in stock in shop they wouldnt price match. And to get Online price matching it can only be done with John Lewis,Tesco Online, Argos and One other but needless to say none of these had the TV in stock. We are with Nationwide, who have been very good although the voucher system isnt a good for me, due to the fact clearly Currys have the monopoly from my insurance, however better deals can be had else where, but you have to have nominated suppliers. So i went up to my local Currys today to look at the 50 VT50 not in stock. So i really dont know what to get now!! Help?!?!?!?? The guy in Currys tonight said we sell alot of Samsung but they are not my cup of tea we call them LSD Sets!! I siad what do you recommend then he said the New Sony or LG set!? So im still without a TV!!!
Hi,Thanks for reply however due to some F****** lowlife bugling my house, we are currently dealing with insurance and have been given a voucher to use in Currys to replace the TV so we have to use them.
They cannot insist on this, they tried with a friend of mine and when he suggested he raise the matter with the insurance ombudsman they curiosly backed down.
The Panasonic is good - no need to demo.
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The new Sony is also good if you prefer LED to plasma.
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