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Rega RP6 missing part and hairline crack

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Joined: 20 Oct 2010
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The cartridge arrived today, so I unpacked the RP6 for the first time, and after much confusion, I realised that the aluminium hub is missing.

I've also discovered a hairline crack in the paint work next to the top brace. 

Not such a happy birthday then. |(

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RE: Rega RP6 missing part and hairline crack

Oh dear - I dont think a hariline crack is a cosmetic imperfection!

Was it mail order ?

 

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RE: Rega RP6 missing part and hairline crack

Dont get this at all . Why rant on here , surely you rang the dealer who sold it to you in respect to getting it replaced. 

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RE: Rega RP6 missing part and hairline crack

I've actually just emailed the dealer.

And the reason I "ranted" on here, was that I was in the middle of a "help me" type post, thinking that I was doing something wrong, as there is a distinct lack of information in the supplied booklet.

My wife actually discovered there was a missing part from watching a you tube video,. otherwise I would still be none the wiser, hence the tone and title of the post changed.

Thanks though.

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RE: Rega RP6 missing part and hairline crack

I was a little suprised you didnt check it when it arrived last week. Hope you get it sorted!

 

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RE: Rega RP6 missing part and hairline crack

Like stevebrock I couldn't have waited that long to open the box of a 'new toy', but whatever.

I hope you can get it sorted swiftly. Smile

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RE: Rega RP6 missing part and hairline crack

Thanks guys.

It will have to be a total replacement though, so I hope they still have some left.<img src=" />

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RE: Rega RP6 missing part and hairline crack

Website says only one yellow left in stock, no whites left.<img src=" />

 

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RE: Rega RP6 missing part and hairline crack

Is that Lintone Audio?

Get a refund and get a White one from Moorgate Acoustics

 

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RE: Rega RP6 missing part and hairline crack

Was from Moorgate Acoustics unfortunately. 

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RE: Rega RP6 missing part and hairline crack

BIGBERNARDBRESSLAW wrote:

Was from Moorgate Acoustics unfortunately. 

Oh dear!

I picked mine up from Moorgate Acoustics, checked it all before paying for it - nice guys - it is just very unfortunate!

Hope you get it sorted mate - if it were i would be pretty EDITED off

 

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RE: Rega RP6 missing part and hairline crack

stevebrock wrote:

BIGBERNARDBRESSLAW wrote:

Was from Moorgate Acoustics unfortunately. 

Oh dear!

I picked mine up from Moorgate Acoustics, checked it all before paying for it - nice guys - it is just very unfortunate!

Hope you get it sorted mate - if it were i would be pretty EDITED off

 

I am.

Not sure what to do, but the sensible thing would be to get a refund I suppose.

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RE: Rega RP6 missing part and hairline crack

Surely if they haven't got a like-for-like component, then they are obliged to source one. Or maybe that's the conditions of buying with a heavy discount. Still can't believe you didn't check the TT long before the cartridge turned up.

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RE: Rega RP6 missing part and hairline crack

BIGBERNARDBRESSLAW wrote:

stevebrock wrote:

BIGBERNARDBRESSLAW wrote:

Was from Moorgate Acoustics unfortunately. 

Oh dear!

I picked mine up from Moorgate Acoustics, checked it all before paying for it - nice guys - it is just very unfortunate!

Hope you get it sorted mate - if it were i would be pretty EDITED off

 

I am.

Not sure what to do, but the sensible thing would be to get a refund I suppose.

... To get a refund with a bit more and get a spotless RP6!!! 

 

beauty, eh

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RE: Rega RP6 missing part and hairline crack

plastic penguin wrote:

Surely if they haven't got a like-for-like component, then they are obliged to source one. Or maybe that's the conditions of buying with a heavy discount. Still can't believe you didn't check the TT long before the cartridge turned up.

I'm not sure what they'll do, will just have to wait until tomorrow to see what they suggest.

It did arrive only last Thursday, so it hasn't been hanging around for long.

Plus, I wanted to open it on my birthday, which is today, as I thought it'd make the day a bit more special, but unfortunately, it's just EDITEDed the day up instead.

 

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RE: Rega RP6 missing part and hairline crack

Sorry you have been let down!

Happy Birthday anyway, I hope you can get a result with Moorgate tomorrow!

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