So how does this work? About 3 months ago we agreed a new 12 month contract with Sky for TV at around £50 per month. I got a letter through yesterday to advise that my monthly bill was going up by £5 a month. I don't understand how this is considered acceptable. If my car insurance sold me a policy for £300 and then 4 months in said I needed to pay them an extra £30 they'd probably end up being investigated.
How come it's ok for Sky to do it but not ok for other companies? Any thoughts?