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robinkiddy's picture
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Joined: 12/07/2014 - 08:03
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ceo replied

Email from Samsung CEO as expected passed to exec cust services. The wait continues ....

(Has nobody checked.inside their fridg-freezers?)

RobinKidderminster's picture
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Joined: 27/05/2009 - 14:24
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Well. Nearly sorted. Arranged

Well. Nearly sorted. Arranged for replacement model to be delivered using a Currys voucher for a bit more than I need - will help to pay for all this hassle. Once up and running I am going to chase Samsung (misadvertising/poor customer service etc) - my quest will continue with some nice iced beer in hand. I think Samsung and retailers are misleading customers and have pitiful knowledge of these issues. Interestingly, Currys advertise a free tablet with my chosen appliance on their website but looking into it - not on this model. More false advertising together with some retailers and their Samsung climate ratings. My mission, should I accept it, ........  (smilies dont work)

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

bigboss's picture
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Joined: 25/03/2009 - 21:40
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That's brilliant news!!

That's brilliant news!! Smile

RobinKidderminster's picture
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Last seen: 16 hours 46 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
Thanks BB. Once installed and

Thanks BB. Once installed and working I am determined now to chase these cowboys. If they dont change their advertising I will go next to advertising standards. I've plenty of amo. Persistance is paying off but had they come clean on day one it would have saved them time and money. More fun than reading cable threads.

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

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