50 posts / 0 new
Last post
RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
American Fridge/Freezer assistance please

I will keep this post short by asking if you might please check the rating plate. (environment temperature rating)

My Samsung 5RS is rated as N/ST/T suggesting that it is suitable for environments of 16degC and above. I would expect it to be rated SN allowing an environment down to 10degC.

Since buying the.appliance, for months, I have waited for a clear response from Currys, AO.com & Samsung technical. Few seem to understand the question but eventually Samsung told me (twice) that I should not allow the temperature to fall below 0degC and again a different email telling me that 10degC was the lower limit.

My reading of these ratings are that uk appliances are normally and should be rating SN. So I wonder if my unit is unsuitable for surrounding tempsmuch below 16deg and if so why is mine not rated thus.

I would most appreciate some feedback

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

Benedict_Arnold's picture
Offline
Last seen: 2 days 16 hours ago
Joined: 16/01/2013 - 21:20
Posts: 800
RE: American Fridge/Freezer assistance please

If your surrounding air temperature is zero Celsius, why do you need a fridge (or a deep freeze for that matter) in the first place?

Marsbardark's picture
Offline
Last seen: 3 weeks 6 days ago
Joined: 05/10/2011 - 12:14
Posts: 225
RE: American Fridge/Freezer assistance please

I got 99 problems but a fridge ain't one. Seriously wtf?

RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
RE: American Fridge/Freezer assistance please

I would be really grateful to any members willing to check their appliance which would be helpful to me. Uniquely I have to say I am disappointed by unhelpful & dismissive responses.

Thanks in advance.

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

bigboss's picture
Online
Last seen: 14 min 32 sec ago
Joined: 25/03/2009 - 21:40
Posts: 12938
RE: American Fridge/Freezer assistance please

Contact them for advice:

 

http://www.ior.org.uk

bigboss's picture
Online
Last seen: 14 min 32 sec ago
Joined: 25/03/2009 - 21:40
Posts: 12938
RE: American Fridge/Freezer assistance please

I found this online:

 

Depending on the Class rating lowest Class SN 10Deg C and Class N 16 Deg C.

 

I think you should worry about it only if your refrigerator is kept outside in the garage etc. and exposed to outside temperature.

bigboss's picture
Online
Last seen: 14 min 32 sec ago
Joined: 25/03/2009 - 21:40
Posts: 12938
RE: American Fridge/Freezer assistance please

Found another useful link:

 

http://www.which.co.uk/home-and-garden/home-appliances/guides/best-freezers-for-your-garage/

relocated's picture
Offline
Last seen: 2 days 13 hours ago
Joined: 20/01/2012 - 12:40
Posts: 1039
RE: American Fridge/Freezer assistance please

Benedict_Arnold wrote:

If your surrounding air temperature is zero Celsius, why do you need a fridge (or a deep freeze for that matter) in the first place?

 

How amusing and so helpful.  Oh and 0C is not a deep freeze 

 

Apple lossless - Netgear Nighthawk - ATV3 - AVI ADM 40.  

AVI ADM 9T used in my wife's system

relocated's picture
Offline
Last seen: 2 days 13 hours ago
Joined: 20/01/2012 - 12:40
Posts: 1039
RE: American Fridge/Freezer assistance please

Marsbardark wrote:

I got 99 problems but a fridge ain't one. Seriously wtf?

 

You and Benedict should start your own mutual appreciation society, you could call it -the waste of space richards society.

Apple lossless - Netgear Nighthawk - ATV3 - AVI ADM 40.  

AVI ADM 9T used in my wife's system

RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
RE: American Fridge/Freezer assistance please

Thanks BB. I will email your link.

For brevity I didnt explain details....

My new fridge/freezer is kept in a room where temperatures can drop to 10deg in Winter.. Since purchase a few months ago the temp has been well above. I was surprised to see the the rating N/ST/T but not SN. My concern is that during winter the unit could breakdown or use aditional power or that Samsung could say that the unit is not installed properly and avoid warranty claims. I recon uk units should be SN rated.

I have been contacting Samsung repeatidly, responses taking weeks. I have had 2 emails stating that the unit should.not fall below 0 (which is nonesense) and 1 email saying that down to 10deg is fine - in which case why does it not have a SN rating?

I would be prepared to get the unit replaced as 'not fit for purpose' unless Samsung can explain why their unit does not have the SN rating. Responses from retailers (and Samsung customer services) has shown a total ignorance in this matter.

I will drop into Currys and check out their appliances as well as emailing as suggested.

Hopefully this better explains my request for others.

Cheers

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
RE: American Fridge/Freezer assistance please

Thanks relocated - appreciate your support.

When you spend £1200 and spend months looking for answers its a bit frustrating to be dismissed.with stupid comments.  :cheers:

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

Paul.'s picture
Offline
Last seen: 17 hours 28 min ago
Joined: 26/11/2010 - 21:44
Posts: 2997
RE: American Fridge/Freezer assistance please

RobinKidderminster wrote:

 email saying that down to 10deg is fine - in which case why does it not have a SN rating?

 

If you have it in writing, it does not matter if the answer is right or wrong.  Print the email and keep it with your warrenty documents, job done Smile

RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
RE: American Fridge/Freezer assistance please

Agreed Paul but I would rather fight the fight now rather than in a few years time. And is my appliance going to use lots more electric during colder months? 

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

Paul.'s picture
Offline
Last seen: 17 hours 28 min ago
Joined: 26/11/2010 - 21:44
Posts: 2997
RE: American Fridge/Freezer assistance please

Im not sure...  some machines only have one temperature control unit in the fridge and not the freezer. If it gets too cold outside, the fridge decides its doing its job properly and shuts down the motor. The freezer will then start to heat up to above -18. I would be inclined to keep a separate thermometer in your freezer compartment to be safe.

The other factor is modern CFC free refrigerants, they are a bit rubbish compared to the old gases they used to use. Thats why you always get people saying "my old Electrolux has been in the arctic for 35 years and its fine..."

 

Is it an RSG5 that you have?  If you scroll down to page 81, it is listed as SN-T.  

 

http://www.appliancecity.co.uk/documents/Samsung-brochure-2012.pdf

 

 

RobinKidderminster's picture
Offline
Last seen: 20 hours 32 min ago
Joined: 27/05/2009 - 14:24
Posts: 2520
RE: American Fridge/Freezer assistance please

Thanks Paul. Agreed. My concern is that despite all documentation and advice I wonder why the registration/specification plate inside my appliance says N/ST/T but excludes SN? Which is why I asked other Samsung users if their units were similarly labelled.

Paranoa is giving way to frustration. Guess more pills needed.

Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.

http://www.whathifi.com/forum/home-cinema/lounge-hc-signature-update-bass-traps

 

Broner's picture
Offline
Last seen: 1 week 2 days ago
Joined: 03/04/2013 - 14:56
Posts: 354
RE: American Fridge/Freezer assistance please

The exact details of the classification are written in a standard: http://www.techstreet.com/products/1863922 

The standard costs a lot of money, but you can access it for free if you go the BSI office. Anyway, I assume that the following website is correct: http://www.the-appliances.com/articles-home-appliances.asp?id=15 , meaning that your refridgerator is indeed suitable for temperatures between 16 and 43°C. It's clear you've got yourself a fridge that's suitable for a normal-warm climate.

N = normal

ST = subtropic

T = tropic

You could try and ask whether it's really that much of a problem if the outside temperature goes down to 10°C and what the risks are, but the specifications are pretty clear.

Pages

Log in or register to post comments