I've used both their mail order/internet division and the Manchester store and I've got absolutely no complaints at all. Very knowledgeable staff and excellent service.
Rega RP3/White Belt/Elys2 - Pioneer A-30 - Dali Zensor 3. (+ Denon DCD720AE for CDs)
Pioneer PL12D II - Sansui AU2200 - Wharfedale Diamond 9.1 (+ Philips CD840 for CDs)
Hmmm. Superfi Nottingham today looking to buy Yamaha DSP-AX763, Tannoy Arena Speakers and Sony 550 BluRay player. Salesman helpful, set up a demo. I ws looking for a deal given the kit I was buying but the manager was completely disinterested, despite encouragement from the salesman and the apparent ongoing credit crunch. Walked out in disgust - much to the salesman's disappointment who apologised to my wife on the way out!
I need to order online with superfi soon,never dealt with them, anyone had any problems recently? Hoe long is devilery normally ? ect...cheers david
Too many things to list but spent a fortune!
I did have a minor delay with my order on the Superfi website - it seemed to get stuck in their system.
I ordered on a Saturday, so didn't expect dispatch until the Monday, and when I checked my order online on the Monday morning it said something like 'being picked ready for dispatch'. When I checked again in the evening, it said the same thing, and the same thing the next morning! When I emailed them the next day, they did sort it out and it was sent that afternoon, and delivered on the Wednesday morning.
So I would advise ordering on a weekday!
thanks for info, just also do they deliver by royal mail normally? as im working long days and defo wont be home when they call, royal mail depots only ten min away??
It was by courier - I was off work for a week, so it was convenient. Otherwise, it would be a nightmare - at least you can get Royal Mail to drop stuff off at a local post office.
I'd suggest you ask them first.
The 2 times that I have used their on-line service I have had no problems. They do use a courier but if you are lucky like me to have good retired neighbours then just remember to fill in the all important - 'If not available then please try neighbours at .....' section during the ordering process.
As for prices on-line then some are hard to better, I just got a Pioneer DVR-LX70d recorder (500gb) for less than the 61d version which made it some £80 cheaper than anywhere else.
One thing to note is that as with many sites when you opt for the standard delivery it seems to be just as quick as paying the extra £15 for the 2-3 day. I ordered mine Saturday pm and my neighbours took delivery Tuesday pm - great saving !.
I had an issue with an item bought and cannot fault the after sales services.
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