I myself have had bad dealings with superfi and their staff. What a shabby pile of useless excrement their staff are. Speakers were left in shop for two weeks before being sent to mission. They promise to call you back to let you know what’s happening. In the two whole months of me phoning the Birmingham store i have had not one phone call back don’t even think they have a outgoing phone line. I have spoken to several different members of staff who couldn’t tell me what was happening as no one puts any details on the system and the person you had spoke to before is on holiday. The staff here must have more holidays than teachers. I was told two weeks ago that my speakers will be ready to pick up in seven to ten days Again i have spoken to another member of staff who threatened to phone me back still waiting for a call. Phoned a help line to complain about the lack of service and again was told that someone will call me back. BREAKING NEWS just had a call from superfi can’t believe it they must have used the phone box around the corner, my speakers will be ready for collection on the 2/8/13 and they will give me a call. Not that i am expecting a call on that date as i have had one call in two months after all the times they said they would call back. DO YOURSELF A FAVOUR BUY ELSEWHERE AND SAVE THE HASSLE. I hope i don’t have any more problems with the speakers just so i don’t have to go through this, think i would rather throw them in the skip than go back to this store and there useless staff.
Main AV Setup: Panasonic 50VT65 TV, Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1, Optimum AV300 AV Stand, QED Silver Anniversary XT Speaker Cable & Chord Silver Plus HDMI Cables. Gadgets: iPad Air & iPhone 4S.
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