Hopefully this is the right section to post this in.
I've never bought from this company, but have noticed from time to time very good offers on some Marantz items. Really cheap in comparison to everyone else you look up on the net.
Amplification: Creek Evolution 5350 with Creek Sequel 40 plug in phono stage
Speakers: Epos Elan 30
Sources: Squeezebox Touch - TEAC PD-H300C CDP - PC with Foobar 2000
DAC: Arcam rDAC kw
Turntable: Rega Planar P3 with Ortofon 2M Blue cart on RB300 tonearm
Various bits of wire supplied by Mark Grant and Van Damme
Many of the products they sell are non UK products (Pioneer/Marantz etc) as they're based in Hong Kong, so they won't be supplying CE products, and sometimes products that are outside of UK specifications.
David @Frank Harvey Hi-Fi, Coventry
Mitsubishi HC7000 / Oppo BDP103 / Audiolab 8200AP / Rotel RMB1575 / kick ass speaker system
And there's lots of stuff on the web about the nature of this company... I remember seeing quite a bit about them a while back on another forum...
Hi Fi: Arcam A85, DV88 (CD only), Project Debut II, Sonos ZP90, AE Compact-1. AV: Arcam AVR250, DV79, Sony BDP-S760, Monitor Audio Silver 8i, RS-LCR, RXFX, Sonos ZP90, Pioneer KRP500A. 2nd AV: Pioneer SX-SWR2, Dell Zino HD, KEF KHT2005.2 eggs, Sonos ZP90. Cables: That Cable HDMI, Chord Crimsons, CAT6 backbone Sonos S5s in the bedrooms
Back when I worked for a camera store a few years ago, we used to keep a folder of online complaint letters for simply electronics. It was so common to get people trying to price match them (SE were usualy selling below our cost price, margins on cameras tend to be around 10-20% for good brand names sold to small shops) and the book of tears made our jobs so much easier, and helped the customer dodge a bullet.
Paul's BR/805 system thread
(where the photos live) Paul's Flickr page
We would suggest that these products are either copy products or stolen goods.
As per David's post, these are rumoured to be grey imports / non EU stock. I'd not chance an amp from such a retailer, but for something simple (like headphones), I'd consider imports - but I'd have to be very comfortable with the website in question. Creek should be more careful about what they say - the quote above is libellous!
I have some home cinema and Sonos stuff.
Their reviews are good (3809 reviews). But as BA says, I may consider Simply Electronics only to buy cheap stuff like headphones & use Paypal or Google checkout to pay.
My Home Cinema Pioneer KRP 500A, Yamaha RX-V1900, MA Radius R225HD LCR, R90HD rears, AW12 sub, Panasonic BD60, PS3, Boxee Box, Sky HD, Boxee Box, Logitech Harmony One, Logitech PS3 Adapter, Sonos ZP90
Bedroom Samsung UE32C6510, PS3 slim white, Apple TV, Sonos S5, Sonos ZP90, Audioengine 2, Oppo OPDV971H
Miscellaneous: Synology DS212J + 2 X WD Red 2TB drives, WD 1TB NAS, Sonos ZoneBridge, BT HH3 as modem & AirPort Extreme router
I ordered a Denon receiver of these guys some time ago, based on a cheap advertised price and the site stating it was in stock with immediate free delivery. A week later nothing had arrived and despite several email and telephone enquiries no delivery date could be confirmed. Some research online (which I should have done to start with!) showed many other people had the same experience on big ticket items. Its pretty clear they don't keep these items in regular stock but stockpile orders and then dispatch stock in batches as and when it comes in, meaning there's no way of knowing when you'll get your item when you place your order (could be days, could be several weeks). I cancelled the order (citing distance selling regulations and 'cooling off' periods etc).
One to avoid in my opinion.
Lounge: Panasonic TX-P60ZT65B, Pioneer SC-LX75, Denon DPB-2012, Sky-HD1TB, Xbox 360, Apple-TV, Atacama Equinox AV stand, Monitor Audio Silver RX8, RXC, RX-FX, RXW-12. Kitchen: Pioneer XC-HM81, Monitor Audio Bronze BX2. Bedroom: Samsung UE37D6510, Samsung BD-C5900, Sky-HD, Pioneer N-50, Rotel RC-03 (pre-amp), Rotel RB-9708X (power-amp), Mordaunt-Short MS914
Useful and timely info, I just came across this site for the first time lasy night, they have the Benchmark DAC1 HDR for £1399 - much less than usual UK price. Wasn't going to order right now anyway but will cross this vendor off the list.
I wish to file a complaint against the company Simply Electronics with whom I have dealt with over the past seven weeks. After having purchased an item from their website which I had not received eleven days after buying, I cancelled my order due to the shady behavior of the company with regards to my order. Forty days later, I am still waiting for my refund which the company says on their website, will be provided immediately.
“If your credit card has already been charged for the purchase and your order is cancelled, SimplyElectronics.net will immediately issue a credit to your credit card in the amount of the charge.” Extract from the Terms and conditions of Simply Electronics
Since the cancellation of my order I have had to put up with numerous excuses from the company as to why I have not received my refund. The past seven weeks that I have spent dealing with this company, have left me with little doubt that this is a company who walks the line between legal and illegal business practices –tricking customers into buying their products through the advertisement of false promises that become evident as soon as the payment transaction has gone through. Simply Electronics is a company who plays with customers’ patience and time, in the hopes, I believe, that the dissatisfied customers will eventually give up on their demand for a refund.
I will provide you as attachted, with a chronological outline of my dealings with Simply Electronics.
June 9th, 2012. I ordered 1 x Nikon D7000 DSLR Camera Body (Order Number 528206-806645) on the website SimplyElectronics.net without receiving any formal receipt (I have only received an e-mail confirmation and an automatic message after paying the order online, please see the attachment).
June 21st, 2012 I decided to cancel my order and demanded a full refund.
The reasons that I decided to cancel my order include:
è The inability or unwillingness of the representatives to give me any clear and concrete information concerning my order.
è Their refusal to provide me with a written date at which time my order would be shipped. They only gave me a date for the shipment by phone which was inexact.
Details concerning the cancellation of my order:
è I have a hard time believing that it was just a coincidence that this changing operation happened just right after my call requesting the cancellation of my order, while one of their online Customer Services Agent kept saying to me that the item that I purchased was not present in their stock.
è The most recent excuse has been that there is a problem with their credit card processor.
After seven weeks of waiting and countless emails exchanged, I still have not received a refund. I have tried to negotiate with the company itself however as you will see for yourself in reading the emails that I have attached, this tactic is useless when dealing with a company that seems determined to evade any sort of responsibility that they may have towards their customers.
My sole request is to be reimbursed the 819,95 euros that I paid for an item that I cancelled over a month ago.
If the OP has never purchased from, or had experience of, this company. It does make me question the origin and purpose of the post.
If you paid with a credit card, contact simply electronics and inform them that unless you receive a full refund within the next 48 hours, then you will be reporting the transaction as fraudulent to your credit card company. If you receive no response within that timeframe, then contact your credit card company and indeed report it to them as a fraudulent transaction. I had the same problem with massively delayed refunds and the usual mass of different excuses when both returning or cancelling delayed items with a couple of big UK Hi-Fi dealerships (and no I'm not going to name names). The action of informing them that I was about to report the sale as a fraudulent transaction resulted in a refund within 24 hours.
Try it and see.
I had the same issue I brought a iPad 2 from this company an did not receive anything apart from a refund after 14 weeks an a forwarding letter from my soliscetor
these are scamer company from Hong Kong
At the mo. mk1 monitor audio bx2. N ceol denon n7
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