How Christian of them....
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I recently visited Sevenoaks in Bromley and they were extremely attentive, informative and helpful.
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Sevenoaks is just a typical Franchise. I know the manager of one who's a sterling guy, but all he uses the brand name for is to help manage his accounting so he can just sell hifi.
with this in mind, each local store is really individual and attitudes and culture stem more from the managers than being called Sevenoaks. Another Sevenoaks in Holborn scoffed when i asked for a discount. The other manager knew i was a tight EDITED and was pragmatic and just gave me very very good discounts. To be fair, he did upsell me a lot so it worked both ways.
Went into a central London Sevenoaks on the weekend, interested in the Naim streamers, and with half a mind to buy one on the spot. Said I thought the Uniti Lite was good, although I didn't need a CD player, and that the Superuniti may have been too much of an overkill. Sales person said "guess Naim don't make anything for you then" and watched me listen to the Lite for a few minutes.
No wonder I primarily shop on the internet.
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