I guess that there are plenty of people who either love or hate Richer Sounds. They don't profess to compete with the high end dealers but, having just bought a budget system from them, I am very impressed with their service and help. I have ended up with a Cambridge Audio set up of ID10 Ipod dock, 340A SE amplifier and S30 speakers which I have mounted on Soundstyle Z2 stands. I rescued an old Arcam Alpha CD player from home, and joined it all up with Chord Company interconnects (Carnival Silverscreen speaker cable and Crimson plus phono cable for the CD). It really is a great sound for a budget outlay.
The best part of the experience was chatting with the guys at Richer Sounds, who were really pleased to let me listen to various combinations of kit. The 340 amplifier was a bit hard to track down as they really had only got a few ex-demo ones around. But, they found one at a different store, got it reserved for me, and let me collect it later. I ended up getting the system from their stores in Holborn, Chelsea and Swiss Cottage, and in all cases they were right on the money when it came to chatting through my options.