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Good service from CRT Projectors

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hammill
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After installing my oppo 831, about half the time I turned it on the screen colours were wrong with a big green tinge.


I emailed CRT projectors and within 25 minutes had a solution:


"Probably the Onkyo is causing auto colour space to fail. Go to HDMI options in the set-up menu of the player and manually set colour space. I generally recommend component 4:2:2 but you can also try 4:4:4"


 


It seems that their good reputation is well founded

Andrew Everard
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Re: Good service from CRT Projectors

I very much doubt you were installling an Oppo 831...

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hammill
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Re: Good service from CRT Projectors

You are quite correct. There has been so much talk about the 831 that I keep misnaming it.

Andrew Everard
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Re: Good service from CRT Projectors

See, if you had been, THAT would have been a story...

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hammill
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Re: Good service from CRT Projectors

True. But getting an informed response from a dealer in 25 minutes strikes me as deserving a little good press.

skr1
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Re: Good service from CRT Projectors
hammill:

After installing my oppo 831, about half the time I turned it on the screen colours were wrong with a big green tinge.

I emailed CRT projectors and within 25 minutes had a solution:

"Probably the Onkyo is causing auto colour space to fail. Go to HDMI options in the set-up menu of the player and manually set colour space. I generally recommend component 4:2:2 but you can also try 4:4:4"

 

It seems that their good reputation is well founded

What"s that guys name? Henry? Good Service