Audio T Brighton
Forgive me for those of whom may have read of my tale on the Hi Fi forum already, but I didn't know this site existed.
I recently bought an ex demo Naim CD5XS from Audio T in Brighton, which unfortunately despite working perfectly alright during the demo, when it arrived at my home, it didn't work.
Julian from the store, said that he would make sure that the unit had been programmed for the correct output before it was sent to my home in Bromley, as I'm visually impaired and unable to perform this task for myself. My wife checked that this had been done and it had. So I called the store who talked my wife through how to reset it, but it was definitely faulty.
Julian was determined to retrieve the situation and said that he would personally drive from Brighton to Bromley with a replacement CD5XS and a couple of days later, he was true to his word.
I will never forget this service and despite having dealers nearer to me, I will always call on Audio T Brighton for any future purchases.
Sugden A21L amp, Naim CD5XS, Chord Cobra3 i.c. ProAc Studio 130's