APPALLING LACK OF COURTESY AND CUSTOMER SERVICE - AVOID ENTERTAINMENT LOUNGE
Had to write and let you all know about an appalling lack of service from the company Harvard Technology/Entertainment Lounge.
Purchased a Harman Kardon AVR 350 from this company at the Ideal Home Exhibition.
Unit was delivered on the 28th of March and was faulty.
45 Telephone calls and four promised failed delivery dates later, I'm still stuck with the faulty unit and the company has stopped taking my calls.
This has now got legal, but I would strongly suggest that you avoid this company.
For info they are based in Croydon (Whitgift Centre), Kingston (Fife Road) and Central London (Threadneedle Street).
Seriously, they are a joke!!!