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Unable to open e-mail attachments Help !

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mcjwalters's picture
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Joined: 19 Apr 2008
Posts: 190

Windows OS system with Vista, am now unable to open email attachments or save them. Any ideas?

Looked on Windows web site for a solution but didn't work for me. I have also tried switching off Virus protection as to see if causing a conflict but that didn't work either.

chebby's picture
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Joined: 2 Jun 2008
Posts: 15352
RE: Unable to open e-mail attachments Help !

Which email software? Outlook?

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mcjwalters's picture
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Joined: 19 Apr 2008
Posts: 190
RE: Unable to open e-mail attachments Help !

Outlook, but also going online to log in to sky account or using other broswers does not allow me to open attachments.

Benedict_Arnold's picture
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Joined: 16 Jan 2013
Posts: 741
RE: Unable to open e-mail attachments Help !

Try saving them to your hard disk then opening them.  Use "save as" rather than "Save" so you know where the attachments are going.

abacus's picture
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Joined: 24 Sep 2008
Posts: 401
RE: Unable to open e-mail attachments Help !

According to the Sky Service page they are currently experiencing a higher than normal level of calls, which usually means there is a problem somewhere, so I would leave well alone at the moment as the problem may be at Sky’s end.

Hope this helps

Bill