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MajorFubar's picture
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Software that's just asking to be hacked.

I bought MacPaw Software's Clean My Mac today for my 2010 Mac Mini. This computer has three profiles (users): me as admin, and one each for my kids and my wife.  I paid fair and square for one licence, because as far as I'm concerned, one licence = 1 computer, no matter how many different user-profiles are on it (I bet you can see where this is heading).  I installed the software under me as admin (but making sure I selected the option which allowed all users to access it), including entering the licence code.

I ran the software and let it perform a scan and a cleanup.  It worked fine, but I'm conscious that it probably only cleared-out 'my' rubbish and not that on the other profiles, because my profile can only access my files and the mutual shared area, not the private folders of other users.

So imagine my surprise when I asked my wife to run Clean My Mac under her profile, and the app gave her a message that it wasn't licenced to her so she couldn't use it without buying another licence.  I tried entering my licence number: no joy, invalid licence number.

I can't tell you what I'm about to do next, because it's not big and it's not clever, but as far as I'm concerned, I've paid fair and square to use that software on that one computer, even if 500 people have different profiles on it, so my conscience is 100% clear.

Very naughty/sneaky, MacPaw software.  :shame:

(Or maybe you have a more sympathetic view in their favour)

professorhat's picture
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Joined: 28/12/2007 - 11:34
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RE: Software that's just asking to be hacked.

Any software company has any right on their licensing arrangement and what they charge for that arrangement. If you don't agree with it, you can either:

Angel Use the software under the terms of that agreement;

(b) Not use the software; or

(c) Use the software illegally and install it without paying for the correct licenses.

It's up to you, but I'm afraid just because you didn't read the EULA and assumed you knew the licensing agreement, this doesn't make option (c) any more legal.

 

The owls are not what they seem...

MajorFubar's picture
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RE: Software that's just asking to be hacked.

You're technically correct, obviously, but nothing in the EULA specified that the licence was user-specific, or that it wasn't.  It's a grey area, and they've just simply chosen to implement it this way. All the other software I've purchased, including Office for Mac, has no issue with being accessed by multiple users on one machine.  In fact so far in countless years of buying and installing software on Amigas, Windows and more recently Macs, this is the first time I have seen the licencing-issue handled this way.

professorhat's picture
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RE: Software that's just asking to be hacked.

I understand it's unusual, but that's the issue of just making assumptions. I assume this isn't made particularly clear on their website? If so, have you tried contacting them to say you're not happy with the fact that a very rare form of licensing wasn't clearly explained at the time of purchase and you'd like a refund?

EDIT - to be clear, one of my jobs is ensuring I always have purchased the correct licenses for solutions I design at work. Believe me, Microsoft are one of the worst for putting in crazy licensing schemes for some of their Enterprise products - I can spend a day or two speaking to different people and getting different answers! So I'm very used to not making assumptions around licensing!

 

The owls are not what they seem...

MajorFubar's picture
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Last seen: 16 hours 26 min ago
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RE: Software that's just asking to be hacked.

Yes you're right, and no I haven't, perhaps I need to because I've just checked their FAQ which states that 'By default an activated copy of CleanMyMac is fully functional for all users on your Mac, but your activation info is tied to the initial user account, which you have used to activate the app.' Think I need to get in touch to find out why mine isn't...I thought it was mighly strange!

professorhat's picture
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RE: Software that's just asking to be hacked.

Ah, so sounds like it's just an error. Still, best to remember to check out licensing before purchase in the future so you're sure exactly what you're getting for your money.

The owls are not what they seem...

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