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buddy1's picture
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Last seen: 8 months 2 weeks ago
Joined: 22/11/2011 - 17:30
Posts: 15
help needed please.
English

I have been receiving unsolicited emails that are "sponsored" and will not delete.

If for example I delete the whole of my inbox the damn email will appear somewhere else, for example the "sent" or "draft boxes.

I have tried running various anti-spam, malware programs etc but nothing works.

Any help would be much appreciated.

Peter.

Anderson's picture
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Last seen: 4 days 4 hours ago
Joined: 14/04/2013 - 15:30
Posts: 139
RE: help needed please.

Need more info buddy. Who provides your email? How do you get your mail from a webpage/phone/pc/laptop?

buddy1's picture
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Last seen: 8 months 2 weeks ago
Joined: 22/11/2011 - 17:30
Posts: 15
RE: help needed please.

Email is via Yahoo. I use only a desktop pc.

Hope this helps/

tom2b's picture
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Last seen: 2 months 1 day ago
Joined: 07/05/2012 - 10:52
Posts: 41
RE: help needed please.

..Think myself and my other half are also having the same emails on Yahoo. These are highlighted in bright pink. If you empty your spamfolder, it will then remove it from your other'boxes', but then a different one appears....

simonlewis's picture
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Last seen: 3 days 11 hours ago
Joined: 15/04/2008 - 10:17
Posts: 3564
RE: help needed please.

Which version of windows are you using ?, when i delete junk/spam emails it goes into deleted items folder i then have to empty the deleted items folder before it's gone completely, hope that helps, it shouldn't go into other folders unless you are sending it their.

buddy1's picture
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Last seen: 8 months 2 weeks ago
Joined: 22/11/2011 - 17:30
Posts: 15
RE: help needed please.

Hi Simon,

My situation ilike that if Tom. If I delete the whole of a folder( because I cant delete the sponsored one) it pops up again somewhre else.

My version of Windows is Vista.

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