Anyone considering using UK Mail as your courier of choice would do well to watch the Dispatches programme on Channel 4 currently on air.
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Indeed but I bet UK Mail / TNT aren't alone. Would love to see secret undercover footage at Yodel's operations.
I was going to say that the manager of that particular UK Mail depot will be having a sleepless night tonight, but he's probably already down the road, along with half his workforce.
Who knew Dell computers don't bounce?
Dissapointing like a lot of these so called "undercover exposes" , if they had have had footage from 2 or 3 depots they would have had them bang to rights however only one depot so you get the usual platitudes of isolated incident , we deliver xx million packages with no problems, will invesitage , dicipliniary process in progress etc...meh
I work in this sector, albeit on the international side, with one of the big worldwide companies. The actions and attitudes displayed in this programme are the absolute polar opposite to my place of work.
UK Mail may well say that it is only one isolated depot etc. but what was clear that there was a total lack of management and supervision to allow some of what went on to happen. If its like that in one depot, its hard to believe that its not the same in other depots.
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