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Stupid web site of the day award

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hammill's picture
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I just signed up with M&S as they had the best deal on my car insurance renewal. This required me to set up an account with a security question. The questions I could use were fairly standard (Mother's maiden name, first school, town of birth, favourite pet and favourite sports team), but the answers had to be between 6 and 9 characters long!  Since the true answers to the first three are either too short or too long and I have no answer for the last two, I had to make up an answer with a misspelling. How annoying is that?

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RE: Stupid web site of the day award

daft

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RE: Stupid web site of the day award

Bad.

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RE: Stupid web site of the day award

The big question will be can you remember your security question with spelling mistakes, apparently my e-mail address ir registered with pay pal but i've never remembered my password or security questions, so i've never ever been able to use pay pal and apparently i've been with them a good few years, it's so annoying.

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chebby's picture
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RE: Stupid web site of the day award

simonlewis wrote:

The big question will be can you remember your security question with spelling mistakes, apparently my e-mail address ir registered with pay pal but i've never remembered my password or security questions, so i've never ever been able to use pay pal and apparently i've been with them a good few years, it's so annoying.

Get it changed then.

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RE: Stupid web site of the day award

Thats the thing chebby i can't, in order for pay pal to send you a password reminder, you have to answer three security question's which i don't know, the whole thing is stupid & i'm pretty sure i can do with out pay pal it hasn't stopped me shopping on the internet.

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RE: Stupid web site of the day award

I have a credit card with online banking but just to check my balance I need to enter a password, confirm that I recognise a phrase and picture, input a 6 digit number of my choosing and then answer a question (e.g. mother's maiden name) to get in. Seems excessive to me.

Also annoys me when they ask you to choose from a list of questions but they're all ridiculous (for some reason omitting mother's maiden name), giving you options such as "What was your favourite TV program as a child?"

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RE: Stupid web site of the day award

simonlewis wrote:

Thats the thing chebby i can't, in order for pay pal to send you a password reminder, you have to answer three security question's which i don't know, the whole thing is stupid & i'm pretty sure i can do with out pay pal it hasn't stopped me shopping on the internet.

It's not a quiz.

These are questions that you chose with answers that you knew already. How can you forget things like your school or mother's name or whatever?

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RE: Stupid web site of the day award

@ chebby The questions go something like "what is your favourite cartoon charector" and "what was your first school" infants, junior or senior ??? anyway i don't get the questions right and to be honest i'm not really bothered about pay pal, their are other ways of paying & i don't have a problem.

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RE: Stupid web site of the day award

To be fair to simon, I've done this before where a website allows you to choose your own question and answer. I thought I'd be smart and choose something only I would know, then years later when I'd forgotten the password, it asked me the question and what I thought was the answer wouldn't work, at which point I was then stuck!

I'm pretty sure if you contacted Pay Pal though, there would be a way to get it reset - depends on how bothered you are really.

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RE: Stupid web site of the day award

dangalf wrote:

I have a credit card with online banking but just to check my balance I need to enter a password, confirm that I recognise a phrase and picture, input a 6 digit number of my choosing and then answer a question (e.g. mother's maiden name) to get in. Seems excessive to me.

Also annoys me when they ask you to choose from a list of questions but they're all ridiculous (for some reason omitting mother's maiden name), giving you options such as "What was your favourite TV program as a child?"

There's no way I'd choose questions like mother's maiden name or place of birth for online banking (or anything which I would want to consider secure). Anyone can get this information about you if they want to, and they've then got access to all your financial data. Things like favourite TV program as a child are far safer since (a) it's information people can't easily find out about you (unless you decide to post it on your public Facebook page of course) and (b) the answers can't really change, unless you're a time traveller.

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RE: Stupid web site of the day award

chebby wrote:

simonlewis wrote:

Thats the thing chebby i can't, in order for pay pal to send you a password reminder, you have to answer three security question's which i don't know, the whole thing is stupid & i'm pretty sure i can do with out pay pal it hasn't stopped me shopping on the internet.

It's not a quiz.

These are questions that you chose with answers that you knew already. How can you forget things like your school or mother's name or whatever?

Its not a question of what you chose, but subtleties can make a difference.  My first school may have been St Catherines Primary or St Catherine's School, or St Catherines Primary School.  I may have also entered st catherines school, St Catherines school etc.  Having been bitten by this problem myself I now always use lower case and no "special" characters, but you have to learn from your mistakes.  I guess you dont make mistakes.

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RE: Stupid web site of the day award

JamesOK wrote:

I guess you dont make mistakes.

Not with security questions. Not yet anyway.

In your example I wouldn't even have bothered with 'St' and just entered it as 'catherines'.

You don't even have to tell the truth.  Your mother's maiden name, your favourite ... [anything], your first school etc. can all be be whatever you like.

You could just type  'potato' (or anything) in answer to all of them - if the software allows - and no casual mischief maker is ever going to realise you'd named a root vegetable in answer to all the security questions unless they were watching you type. (People conform to the truth because they think the software 'knows' the difference between maiden names / school names / pet names* and potatoes.)

(And serious hackers are not going to faff around with individual customer accounts because they want the contents of the entire database or want to crash the system usually.)

*Highly likely someone has named a pet 'Potato', or even had a pet potato, or put a potato on a pet.

 

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RE: Stupid web site of the day award

professorhat wrote:

dangalf wrote:

I have a credit card with online banking but just to check my balance I need to enter a password, confirm that I recognise a phrase and picture, input a 6 digit number of my choosing and then answer a question (e.g. mother's maiden name) to get in. Seems excessive to me.

Also annoys me when they ask you to choose from a list of questions but they're all ridiculous (for some reason omitting mother's maiden name), giving you options such as "What was your favourite TV program as a child?"

There's no way I'd choose questions like mother's maiden name or place of birth for online banking (or anything which I would want to consider secure). Anyone can get this information about you if they want to, and they've then got access to all your financial data. Things like favourite TV program as a child are far safer since (a) it's information people can't easily find out about you (unless you decide to post it on your public Facebook page of course) and (b) the answers can't really change, unless you're a time traveller.

 

Safer I would agree, but I am not sure I have an answer to the question "favourite TV programme as a child" or indeed as an adult. . I have used one site where i could not find answers to any of their preset questions, which means I had to record an answer somewhere (I do that securely, but it is still annoying). Some sites let you write your own question, which is better.

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RE: Stupid web site of the day award

chebby wrote:

JamesOK wrote:

I guess you dont make mistakes.

Not with security questions. Not yet anyway.

In your example I wouldn't even have bothered with 'St' and just entered it as 'catherines'.

You don't even have to tell the truth.  Your mother's maiden name, your favourite ... [anything], your first school etc. can all be be whatever you like.

You could just type  'potato' (or anything) in answer for all of them - if the software allows - and no casual mischief maker is ever going to realise you'd named a root vegetable in answer to all the security questions unless they were watching you type. (People conform to the truth because they think the software 'knows' the difference between maiden names / school names / pet names* and potatoes.)

(And serious hackers are not going to faff around with individual customer accounts because they want the contents of the entire database or want to crash the system usually.)

*Highly likely someone has named a pet 'Potato', or even had a pet potato, or put a potato on a pet.

 

I like your answer (and so does M&S) but these questions are sometimes used on the phone for identification purposes, so choose the word carefully....

 

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RE: Stupid web site of the day award