"No Further Action".
It started back in early April. I get a call from my boss. A customer has contacted Virgin and claimed I'd stolen an iPod and a digital camera. I, obviously, had not done this! I don't even remember seeing any iPod or camera!. I went there to fix a noisy phone line. A regular kind of job similar to hundreds I've done over the years.
My boss told the customer that he'd spoken to me and would not be persuing it any further. If she was still adamant I'd stolen these items, she should take it up with the Police.
So, I return to work on Monday after my holiday in Devon, to find that three Police officers had visited my boss and wanted to have a word with me while I was away. They'd left a note to contact a PC at Sutton Police station.
I went to Sutton Police station on Thursday, where I was arrested, fingerprinted, DNA swabbed and interviewed. The PC dealing with the case was a nice guy, and we spoke for about 30/40 minutes. I gave my account of what had happened (or rather, what had not happened). We left the interview room and he said he had to go and speak to somebody about what was now going to happen. I'd either be bailed to return following further investigations, or they'd drop it.
I waited in the custody suite for 10 minutes, and the PC came back and said "No further action". He said he believed me 100%. My story never wavered, he wasn't able to trip me up in any way (I didn't know he was trying to!), he was certain I wasn't guilty, so I was free to go.
What a relief! I knew I was completely innocent, but it's like when you're being followed by a Police car while you're driving. Even if you're under the speed limit, have your seatbelt on, not on your mobile, etc, you still feeing a bit of anxiety (I do anyway).
So it would seem the current judicial system has got some things right. I just hope it never happens again. I really hope these items turn up for this customer, whether it's in 3 months or 3 years time. They move a unit, or get out an old bag they use for holidays or something, and there they are. I'd love to see their face when this happens!